Reviews
Easy to make appointment, easy check in, great status
Easy to make appointment, easy check in, great status communication, fair price, easy pick up, and quality work. A bit of overkill on the number of reminders, however,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
I am so appreciative of the great service I receive every
I am so appreciative of the great service I receive every time I am at the dealership. Love my car and the service I receive
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're truly grateful for your continued trust in us and thrilled to hear how much you love your car and the service you receive. Keith will be especially happy to know that his thoughtful communication and respect for your time have made such a positive impact. We'll be sure to pass along your compliments to him. We look forward to seeing you again soon! Best regards, Ryan Ort General Manager Perrysburg Automall
Resolved a very complicated issue, found and fixed a
Resolved a very complicated issue, found and fixed a serious issue we didn't know, about for a reasonable price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! We’re glad we could get to the bottom of the issue and resolve it thoroughly—and even catch something else before it became a bigger problem. Our team takes pride in providing quality service at a fair price, and we’re happy we could deliver that for you. If you ever need anything down the road, we’re here to help! Best regards, Ryan Ort General Manager Perrysburg Automall Toledo Blade Readers’ Choice – Best Dealership
Convenient location with a knowledgeable & professional
Convenient location with a knowledgeable & professional staff. Diagnosis was delivered quickly and accurately. I appreciated the communication during the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We're thrilled to hear that you found our location convenient and our staff knowledgeable and professional. It’s especially rewarding to know you appreciated our quick and accurate diagnosis, as well as the communication throughout the process. We truly value your feedback and look forward to serving you again in the future! Best regards, Ryan Ort General Manager Perrysburg Automall
We had a small problem with our new Taos that could have
We had a small problem with our new Taos that could have been determined to be a problem that I would have to pay for (a leaky tire). But Carson, who took my initial call, got it handled quickly and the dealership took care of the tire replacement. I am very thankful that my wife and I decided to follow the advice of friends and purchase a new vehicle through the Perrysburg Auto Mall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deacon, Thank you so much for sharing your experience! We're glad Carson was able to assist you quickly and that our team could take care of the tire issue without any hassle. It means a lot to us that you chose Perrysburg Auto Mall based on a friend’s recommendation, and we’re happy to know your decision paid off. We truly appreciate your trust in us and look forward to being here for you and your wife whenever you need us! Ryan Ort General Manager Perrysburg Automall
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ronnie was so kind and helpful, and the service was
Ronnie was so kind and helpful, and the service was completed in a timely manner!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear that Ronnie was helpful and that your service was completed quickly. We’ll be sure to pass along your compliments to him. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Ryan Ort General Manager Perrysburg Automall
My experience at Perrysburg Auto Mall has been extremely
My experience at Perrysburg Auto Mall has been extremely relaxing and comfortable. The waiting area has recently been enlarged and that is a very positive addition. As I have physical limitations having a waiting area connected to the area where you exit your auto is definitely a plus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that your experience at Perrysburg Auto Mall was relaxing and comfortable. We’re especially glad you enjoyed the updates to our waiting area — accessibility and comfort are incredibly important to us, and it means a lot to know that the improvements made a positive difference for you. We truly appreciate your feedback and your visit. If there’s ever anything more we can do to support you, don’t hesitate to let us know. We look forward to seeing you again! — The Perrysburg Auto Mall Team
We appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
My truck was repaired in fast order and done correctly!
My truck was repaired in fast order and done correctly! The service Mike performed was no simple task.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have used the Perrysburg Auto Mall for my service for
I have used the Perrysburg Auto Mall for my service for years. All kind and knowledgeable people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They try to over charge everyone.
They try to over charge everyone. Never get the “free” car wash. My truck smelled of BO and waste oil once I got it back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Arrowoodllc We're very sorry to hear about your recent experience, and we appreciate you bringing it to our attention. This is certainly not the level of service we aim to provide, and we understand your frustration. We take concerns about pricing and vehicle care seriously. Our goal is always to be transparent and respectful of our customers and their vehicles, and we clearly fell short of your expectations during this visit. Thank you again for your feedback—it helps us improve. Best regards, Ryan Ort General Manager Perrysburg Automall