Columbia Hyundai

Usually have a good experience with service, but took 1 month to get my car back, as the part didn’t come in for a recall. Not sure why they wouldn’t postpone until the part was in(they delayed the service a week because the part wasn’t in yet).

Clean waiting area with drinks and snacks, friendly and communicative staff (worked with Chuck from service)

The hyundai service center is always efficient, very clean and they're friendly to work with

If your phone is going to be answered by a robot, and the message states texting is preferred, then by all means please ensure someone is reading and responding to texts. I had multiple texts go unanswered and the service department simply left for the night, holding my car overnight unnecessarily because no one could answer my questions about the services performed.

Pleasant interactions with employees but I don't like having to wait weeks for an appointment.

Usually great service - has dropped off with its expansion. Tech lead was not nice and acted like I wasn’t important. Service manager had to solve my problem. Not enough help is not my problem - made the appointment I expect to notch service

Excellent service and done very quickly. Very professional and took care of all of my concerns. Columbia Hyundai is the best in town.

Left me sit for 3 and 1/2 hours no rental no loner they didn't care

I was having a problem with my 2017 Hyundai Elantra it shook and the oil can light came on, I took it out to Columbia Hyuandai and they said my Vin # was NOT on any recall list, but they could track the oil if I agreed to a new oil change, though I just had an oil change a week before. It cost me $200 and then I got my car back and on the first drive it did the same thing again. That cost me $800 I am afraid to drive it again and I had it towed twice to the dealer which also paid out of pocket. So now I am in over $1200 and still afraid it is not fixed. Madeline Korb

Very helpful in scheduling an appointment for 8000 mile service and service was performed as scheduled.