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Crown Buick GMC

(1,158 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Great response time I was helped the moment i walked in

Great response time I was helped the moment i walked in the building! I came in early and wasn’t sure who to speak too but I recognized jay and he was such a great help !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rell, Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Jay! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

Met with Jeff Steinmetz, easiest process, no games, no

Met with Jeff Steinmetz, easiest process, no games, no pressure sales, walked out of last dealership due to that. Jeff is no rush, listens to wants and needs. Can't thank him enough. Easy purchase ever, Jeff took care of everything going above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Morrison, Thank you for taking the time to share your experiences with Crown Buick GMC. It is a pleasure to have customers like you, and Jeff truly appreciates your feedback. Please let us know if we can assist you with your future vehicle needs. We are happy to help! Congratulations and enjoy your new car!

Mike Suttles helped me get my daughter a car and was very

Mike Suttles helped me get my daughter a car and was very professional,Jason was helpful and Max made signing the paperwork easy. We will be back in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Debra, Thank you for providing us with a review of your experience at- Crown Buick GMC. We are delighted to hear that Mike and Jason was able to match you with the right car and within the price range you and your daughter were looking for. Have fun showing off your new car!

Excellent Boris Cehic did a great job and coodos to

Excellent Boris Cehic did a great job and coodos to John also. Nice experience and professional attention to details and to the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, Thank you for taking the time to share your experience. We are pleased to know that Boris has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

Mr. George help me with my first service for my 2025

Mr. George help me with my first service for my 2025 Buick Envista Sports Touring and even though it was only two service personnel everyone was taken care of promptly and courtesy! Thanks 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Corey, Thank you for entrusting us with your 2025 Buick Envista Sports Touring. George will be pleased to hear to hear your very kind words. We look forward to servicing your vehicle again.

Great Customer Service and remarkable service qualities.

Great Customer Service and remarkable service qualities. Clean presentable dealership with up to date services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, Thank you for leaving us this terrific review! We are happy to know that our team provided you with great service and remarkable service qualities.

Our sales person, Boris Cehic, was not only courteous,

Our sales person, Boris Cehic, was not only courteous, professional and very informed, we feel he went above and beyond for us and we are extremely satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Teresa, We appreciate you for leaving Boris this spectacular review! We are delighted to know that he was courteous, professional, very informative and went above/beyond for you. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Great service, honest, and accommodating.

Great service, honest, and accommodating. Jay was awesome getting it done right. Easy and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandy, We are grateful for you leaving Jay this exceptional review! We are pleased to know that he was honest, accommodating and awesome in getting your vehicle done right. We hope to serve you again in the future.

Jacquel Waller And Crown are amazing.

Jacquel Waller And Crown are amazing. Great service and communication. I always feel valued. I love Crown!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ray, Providing great service is so important to us and we are glad that Jacquel's efforts met your satisfaction! We are thrilled to know that he was amazing, communicative and always makes you feel valued. We wish you safe travels until we meet again!

5/10/25 We could not be happier with our Crown Buick GMC

5/10/25 We could not be happier with our Crown Buick GMC experience. Our salesman, Tyler Braley, was professional, knowledgeable, very accomedating and petsonable. I highly recommend him and this Crown dealetship in St. Petersburg when considering the purchase of a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Siebert, Thank you for leaving Tyler this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Tyler provided you with amazing service. We are happy to know that he was professional, knowledgeable, very accommodating and personable. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!