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Crown Buick GMC

(1,129 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Had an oil change and tire rotation done at Crown Buick

Had an oil change and tire rotation done at Crown Buick GMC. Kim Moore was great. Treated me professionally and got my truck in and out in no time while I waited. Definitely getting my service work done here in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jerry, Thank you for your review and feedback. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently with Kim! If we can help you with anything else, please don't hesitate to call, we look forward to seeing you again in the future!

Tyler Braley was great!

Tyler Braley was great! Made the process fast and painless. I filled out most of my paperwork ahead of time through the website and he was great at communicating via text for the rest. I was in and out of the dealership in a hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amy, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Tyler. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

I highly recommend purchasing a vehicle here.

I highly recommend purchasing a vehicle here. I have once again had an amazingly easy and smooth experience with Tammy Wagner and absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heather, We are so happy to hear of your positive experience at- Crown Buick GMC Services. Congratulations to your new vehicle! Tammy will be especially happy to hear that you were completely satisfied with his amazing customer service that you are willing to recommend him to others, thank you.

Tyler made the experience worth the drive.

Tyler made the experience worth the drive. Stayed on top of things flawlessly. Even on day off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greg, Thank you for the great review of our dealership. We are so pleased to hear that your experiences with- Crown Buick GMC Services has been wonderful and well worth the drive especially with Tyler!

My saleswoman Tammy was awesome.

My saleswoman Tammy was awesome. She listened to what I wanted. Did not push me when I wasn't ready and followed up. She found the perfect vehicle for me. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janet, Thank you for leaving Tammy this positive review and recommendation! We are happy to know that she was awesome, listened to what you wanted and did not push you when you weren't ready/followed up. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Buick GMC team!

I am grateful that Tammy Wagner was a great help I will

I am grateful that Tammy Wagner was a great help I will recommend my friends and family to her .and the rest of the personal the wear very help full. Thanks again Tammy Wagner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Antonio, We are grateful for you leaving Tammy this wonderful review and recommendation! We are pleased to know that she was a great help. We warmly congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

The most pleasant buying experience.

The most pleasant buying experience. Very clean facility. Tammy Wagner is the best. Would definitely buy from her again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Niki, Providing white glove service is so important to us here at Crown Buick GMC and we are glad that Tammy's efforts met your satisfaction! We are thrilled to know that she is the best and made your experience pleasant. Congratulations on your new vehicle- behalf of the entire team!

I am writing this review for Tammy Wagner.

I am writing this review for Tammy Wagner. I had the pleasure of buying a new care on yesterday and she was the salesperson. Tammy was extremely attentive to my needs for a car. Tammy listen to what I was looking for in features for my new vehicle. She made sure that I received a car that would meet my specific needs. She was so understanding. she deserves 6 stars. Thanks so much for your help with my new vehicle. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marilyn, We appreciate you for leaving Tammy this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Tammy provided you with top notch service. We are delighted to know that she was extremely attentive to your needs, listened to what you were looking for and made sure you received a car that met your specific needs. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Buick GMC team!

Excellent service.

Excellent service. Jacquel Waller was very helpful and polite. I enjoy coming into the dealership and having Jacquel help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Claudia, Thank you for leaving Jacquel this terrific review! We are happy to know that he was very helpful, polite and provided you with excellent service. We look forward to serving you again in the future when the time comes.

I purchased my 2023 Crown Buick Encore and from the very

I purchased my 2023 Crown Buick Encore and from the very moment I walked into the dealership, I was greeted with smiles, kindness and respect. The car service has always been completed in a timely manner. Thanks to Jaquel Waller for his excellent customer service *****

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bonita, We are grateful for you leaving Jacquel this stunning review! We are pleased to know that he always completes your service in a timely manner, greeted you with a smile, kindness and respect. We look forward to continue serving you in the future when the time comes.