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Crown Buick GMC

(1,132 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Spencer was the best sales person I could have went to.

Spencer was the best sales person I could have went to. Wonderful experience ! Would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ashley, We are so happy to hear of your positive experience at- Crown Buick GMC. We are committed to providing our customer with nothing less than 5-Star service. Spencer will be grateful to hear your very kind words, thank you!

Drew Oleson, Product Specialist at Crown Buick GMC,

Drew Oleson, Product Specialist at Crown Buick GMC, assisted me from beginning to end in looking for a new vehicle. He was very professional and friendly. He showed great patience explaining all the gadgets on the vehicle as they were new to me. He even went the extra mile pairing my smartphone with the vehicle. Obviously he did an excellent job because I purchased the vehicle! He is a true asset to your company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tim, On behalf of all of us here at- Crown Buick GMC, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Drew is a great member of our team and will be thrilled to hear you were so pleased with his amazing customer service, thank you! We look forward to seeing you again in the future!

Went to Crown Buick GMC in Saint Petersburg to get my

Went to Crown Buick GMC in Saint Petersburg to get my feet wet to see what was out there before I decided to buy a car. The salesman, Boris Cehic was very helpful and polite to help me make the decision that Buick was the best choice for me. Boris was very easy to work with and not a pushy salesman which helped me make my mind up. I highly recommend crown Buick GMC in Saint Petersburg, for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, Thank you for sharing your experience with us. we are grateful you entrusted Boris with the care of your new vehicle purchase and are happy to hear he delivered the service you expected. Congratulations on your new vehicle and thank you for your recommendation. We look forward to the next opportunity to serve your vehicle needs again.

Michael suttles was great, very respectful and courteous.

Michael suttles was great, very respectful and courteous. No pressure just listen and responded. Very smooth experience from the moment, I walked in the door till I drove away and my new hummer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greg, Congratulations on your new Hummer and welcome to the- Crown Buick GMC family. We are honored that you chose our dealership for this amazing car buying experience with Michael. Please let us know if there is anything else we can assist you with, we would love to help.

Friendly staff and welcoming dealership.

Friendly staff and welcoming dealership. Very busy but will take time to quote repair costs for additional repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jim, Thank you for sharing your experience with us. We are pleased to hear that your vehicle services was A+!

My service appointment was quick and efficient as always,

My service appointment was quick and efficient as always, desling with regularly scheduled maintenance. Service advisor Jacquel Waller has been great to work with for the past 4+ years that I have had my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeff, Thank you for your time and feedback. We are pleased to hear that your vehicle services with Jacquel was positive from the start to end. Thank you for your loyalty and we look forward to seeing you again!

Tammy always takes great care of my car needs.

Tammy always takes great care of my car needs. Made the process easy and stressfree.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

KJD, Thank you for your time and feedback. To hear that Tammy continually exceeds your expectations truly makes our day. Please let us know when your vehicle is ready for its next service, even if it is not scheduled.

Absolutely the The Best Place to Purchase Lease or

Absolutely the The Best Place to Purchase Lease or Service my vehicle needs i am on my 10th all from Crown Buick GMC Tammy Wagner is extraordinary in sales and John Grunden is Superior in Service they both go above and beyond Grunden in service is great they also have great popcorn and great coffee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nancy, Thank you for your loyalty to- Crown Buick GMC over the years. We are delighted to hear that the best service you have experienced has been by us here at our dealership. Tammy will be pleased to hear your very kind words, thank you. Please let us know when it is time for your next vehicle service.

John Grinden is a Superior Service Writer He is Honedt

John Grinden is a Superior Service Writer He is Honedt Friendly and Helpful He is Grest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, Thank you for your time and feedback. John is a great member of our team and will be honored to hear your very kind words.

Super easy super fast Drew Oleson and Chloe Edwards.

Super easy super fast Drew Oleson and Chloe Edwards. Great follow up very efficient got me exactly what I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kennedy, Thank you for your feedback and review. We are delighted to hear that your services with Drew and Chloe was so positive from the start to end and you were able to get exactly what you were wanting!