Reviews
Felt like the salesman was looking out for me. caring.
I really enjoyed my car shopping experience with Dee Knight. He was considerate and made me feel like he was helping his mother. I enjoyed his company as well as having a considerate Christian man helping me. They were both very polite and considerate. Dee is a special man I hope they recognize him . Mr Clark also was considerate and friendly. They made me feel at home. Or like visiting with friends. I really was just looking but saw a car I was totally in love with on sight and Mr Knight made it work. In his words. Karen Touchton.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super Buying Experience
Dee was very accommodating throughout the process. He even came to my house to help me set up the garage door opener! He made sure I found the car I wanted!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! We're glad to hear that Dee was able to help you find the perfect vehicle for you and make sure your drive was comfortable all the way home. We look forward to working with you again for any future automotive needs.
made car shopping easy
New features on a car are intimidating but Rex carefully talked me thru the new features and sent a we access to videos to further explain how to use my new stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback. We understand how intimidating a lot of new features can be so we always want to make sure you leave comfortable and know where to look for more information. if you have any other questions about your vehicle or need a tune-up, please stop by and we will gladly help you out!
Great Experience
So excited to get my 2020 Explorer! Rex did an awesome job keeping in touch with me on its arrival and was flexible with my work schedule too! He and this dealership were so inviting and very knowledgeable! Will return!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear about your great experience with us and that you found everything you wanted! Thank you for your review feedback! We greatly appreciate it! Please drive safe out there!
Outstanding Service!
From my first call to the dealer inquiring about the call, I knew I was goi g to do business with them and buy this beautiful car. I live in CA and they treated me as if I was family and lived next door. The center of my relationship with Nick Nicholas Ford was my sales representative, Rex Adair. Because I didn’t visit the dealer (opposite coast) Rex became my eyes and ears and guided me through the process throgh numerous phone calls. He took extra photos and videos for me (he offered I did not have to ask) and ultimately we consummated the deal and the car is nestled in my garage in CA. Rex worked with my transporter and made sure all went smoothly. He kept in contact with me as the car made its way west to CA. The Shelby was exactly as described and advertised and I couldn’t be happier about my purchase. It’s a little more complex a transaction to conduct an out of state purchase-Nick Nicholas Ford from sales negotiations to delivery far exceeded my expectation. If you are looking for a car and it happens to be at this dealership, give them the opportunity to earn your business-you will be happy you did! Ask for Rex and he will take care of you and change your mind about purchasing a vehicle. I know, I’ll be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Rex. We are delighted to hear that he helped in giving you such a great car buying experience with us! One of our goals is to match the right car to the right client, and we’re happy to hear that we could provide that for you. Out of state purchases require extra attention and communication and we appreciate your patience and cooperation through this whole process. Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We value your business and look forward to working with you again! We know you’ll love your new Shelby! Thanks for taking the time to let us know how we are doing, please let us know if we can help you further in any way.
Very pleasurable, nicest people
They all went out of their way to accommodate me on the purchase as I ordered a specialty vehicle. Was a great buying experience . Will by again from here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear our team was able to make your car buying experience a great one. We look forward to working with you again soon!
So my Mom needed a vehicke.
Called the dealer. Briefly talked to Dee to confirm car was there. He had car pulled up and was ready to assist us. He proved to be everything we would look for in a car salesman. Informative but not pushy. Courteous but not fake. Bravo to Dee. ... My Mom felt comfortable and happy the whole time. I hope to buy a Mustang GT from him next year. Thanks again and would absolutely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremy, we are thrilled to hear Dee was able to make your mom's car buying experience a great one! We look forward to working with you again in the future, and getting you into that new Mustang GT! Please let us know if there is anything else we can do for you.
First Ford
Kim was excellent in all aspects. The shopping experience was smooth and easy. I cannot give 5 stars. Do to an issue I asked for in the deal and was told everything I asked for would be completed. That being, I asked for an alignment check. Placing the vehicle on the alignment machine and checking, alignment if needed. I was told a salesmen took it for a ride and its fine. Thats not quite what I asked for and was told would be done. I would like to state again Kim was great. I guess it would be a used car manager Im not happy with.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear your experience with Kim was a great one. We hope you will choose us again in the future to continue your business with.
Trade in
I love working with Michelle. She found me the car that I was wanting and got it to me within a day. She made the sale stress and hassle free. I will continue working with Michelle because I don't just feel like another sale. Nick Nicholas Ford has always made me feel like I was family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us to trade in your vehicle! We are thrilled Michelle was able to make your experience great. Please let us know if there is anything else we can do for you!
Great service, knowledgeable staff, Ford’s finest!
It’s always a pleasure to deal with Nick Nicholas Ford! Our salesman, Rex Adair, is the absolute best! He is so helpful, extremely knowledgeable, and a joy to work with. Dave Clark, in finance, , gave us great advice and assistance. He is efficient, very personable, and extremely organized. We have been taking our cars to your service department for years and have highly recommended Nick Nicholas Ford to our family and friends. Thanks again to Rex, Dave, and the associates at Nick Nicholas Ford for making our recent car purchase such a good experience. We love our “new ride”!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation and kind words about us! We are delighted to hear that Rex and Dave helped in giving you such a great, efficient and joyful car buying experience. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again. We wish you many miles of safe driving in your new vehicle!