Tommie Vaughn Ford

I came in to check on my car battery. In and out within 1 hour 15 mins or so. I booked my appointment online. No hassle. The lady who took care of me was very pleasant and nice. They replaced the car battery and i have no issues since.

I love that I can make an appointment and be in and out in under 30 minutes. Megan and Cesar are very professional, knowledgeable and helpful, and the service tech who did the work on my car was as well - I'm sorry I don't know his name. There's no reason to go anywhere else when my car needs service, and since I'm a Ford girl, I'll never go anywhere else to buy my vehicles. It was a pleasant surprise to find Cesar had moved to Quicklane as he was my salesperson when I purchased my Expedition.

Service reps were courteous and professional. Work was done in a timely manner. All my questions were answered clearly. I would go there again. Good job.

Service department was working through the pandemic and completed the recall service as well as some warranty issues. They turned the vehicle around in a day and a half and all work was completely satisfactory.

I tried to email my service person upon return home on Tuesday. I don’t have his card in front of me but believe his name is Randy! He was the best!! I could not have been any happier with my service - thank you!

My salesperson, Christy Zeh, as usual took great care of me and my car buying experience was a job. The dealership supports her well and I look forward to coming back in a few years for a new model.

I have never had a car-buying experience that was this easy! Moses was sensitive to my budget and my particular preferences. He was not pushy or aggressive with his sales pitch, instead, he worked to get me what I wanted instead of just pushing what he wanted to sell. Thank YOU!

Randy checked us in and did all the right things: called us with a diagnosis, told us when to come back (parts had to be ordered) and had the car back to us when promised, all in a courteous and professional manner. Everything works 100% again.

The service team, managers, service writers, cashiers, porters, techs that run the service are EXCEPTIONAL! The information, quality of the work, the customer service is beyond expected on every service I have had at the dealer. I am beyond grateful to have a service center that makes me feel like family everytimne!

I have purchased many vehicles over the years, but this was by far the fastest and easiest deal I have ever done! Basically, I went to the dealership to sign the paperwork and take the truck home! Thank you!!