Reviews
Great dealership
Looked extensively for the Ford Edge I wanted. Tommie Vaughn worked with me to give me the best deal I could find. No hassle. Traded in my 20 year old expedition! Best car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Berry
I came there to get My SUV checked out they done a good on tell Me what's wrong with it and now I will bring it back to get it fixed
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Oil Change
Quick service I do not know what else to say except that is was awfully quick service. I am not inclined to offer to answer a survey again when you make the customer type a certain number of letters. Ridiculous!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Very helpful and quick. Also shuttled me to my office. All very smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Recall on Ford Escape
Tommie Vaughn did a fine job handling the recall of my Ford Escape.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Could not be more pleased with our experience buying a...
Could not be more pleased with our experience buying a truck from them. Very helpful people who went out of their way to meet our needs. I have already recommended them to my friends and family, and will definitely purchase from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommie Vaughn ford
I have purchased several vehicles from Tommie Vaughn ford and have sent all my friends there also. Christy Vay my salesperson is incredible to work with. Give her a raise!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
NO PROBLEMS
Very happy with the service I received. Promised an amount of wait time and that is how long I waited. Able to complete my job in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always Tommie Vaughn Ford excels in customer service
This about the 5 or 6 vehicle I have purchased from TV and there is are reasons......good experience, efficient, eye to detail, prompt delivery. In general, they just "take care" of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service Provided!!
This area has a spectacular family-owned dealership! Never have I known that when I arrived at Tommie Vaughn with the big sign coming down pass 11th street, Shane Sullivan hooked with me up with several cars to test drive. I loved the service that he provided me, which is a different experience versus another salesperson. Shane told me about the history of the store and the ways I can get an affordable oil change + tire rotation. There are incentives when coming to this dealer, which they also have a quick service lane. It depends on the timing of when you arrive for service, but it should take no more to 30 minutes to an hour depending on how long the line is to get your car serviced. I recommend getting your vehicle serviced at this dealer instead of anywhere else. Other places are a rip off! Come to Tommie Vaugh Ford, and you'll see for yourself. Also, fun fact: Tommie Vaughn went to Texas A&M University, which most of the technicians are highly trained with a degree in mechanical parts.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car