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Tommie Vaughn Ford

(989 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–7:00pm 6:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (832) 871-4760 (832) 871-4760
Used (713) 893-4280 (713) 893-4280
Service (832) 871-4616 (832) 871-4616

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I am happy with salesman and did not have any nonsense. I...

I am happy with salesman and did not have any nonsense. I told him what I wanted and he did not try to sell me anything else. It was all about me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Juanita Griffin

Great customer service but prices are very high!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sam Powell is a wonderful sales man. He was very...

Sam Powell is a wonderful sales man. He was very professional throughout my transaction encounter with him when I bought the 2013 Nissan Armada. T

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

Todd Brown our salesperson was a pleasure to work with and the customer service to deliver the vehicle to me was exceptional. I will be purchasing more vehicles from Todd.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Reliable honest service

My service advisor Randy is outstanding Helpful, honest, patient and speaks ?thing-y?! I recommend him and the dealership all the time Have been a customer since 1994

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Constance, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

edenmlacy@yahoo.com

II was impressed with my whole experience while I was there especially my Salesman Jason I love my car and and very impressed with everyone I met there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Great customer services and Marlon was very helpful definitely looking forward to do more business there in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mine was a good sales person, the dealership was fair...

Mine was a good sales person, the dealership was fair with the trade in and this made the transaction easier. It was a good overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Truck

My overall experience at Tommy Vaughn was alright, the wait time was not long and they went out of their way to find me truck that would pull my boat and the color that I liked.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phillip, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Chris Lebedzinski

Christy Zeh made the process beyond easy and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, thank you for your kind review; we are happy to pass along your comments to Christy Zeh here at Tommie Vaughn Motors! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!