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Tommie Vaughn Ford

(989 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–7:00pm 6:00am–6:00pm
Tuesday 8:30am–7:00pm 6:00am–6:00pm
Wednesday 8:30am–7:00pm 6:00am–6:00pm
Thursday 8:30am–7:00pm 6:00am–6:00pm
Friday 8:30am–7:00pm 6:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (832) 871-4760 (832) 871-4760
Used (713) 893-4280 (713) 893-4280
Service (832) 871-4616 (832) 871-4616

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Manager

Christy did an exceptional job. She got me the best price possible on new truck and best on trade in. Made the process very easy. Appreciate all her effort. This is the second vehicle I have bought through Christy at Tommie Vaughn. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

C, thank you for your kind words and congratulations on your new truck! We're happy that Christy was able to put in the effort to get you a great deal! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Joe w f

Work was done in a timely fashion and repairs solved all of my issues

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great car buying experience

Best new car buying experience I've had! It was very easy to get answers to my questions about available vehicles before I visited, and the sales team was honest about pricing and trade values. They were super helpful in narrowing down the best configuration for me in the price range I wanted to stay in.. no hard sell on any one configuration like other dealers. The finance team did a great job finding better rates for me as well. I'm very happy with the sales process and will certainly be back when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great

Great fast service, professional service and people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good experience

Web search for a truck you had in stock. Richard Ruffino answered quickly about the vehicle. We had a few conversations concerning the vehicle and price. Decided to purchase from Tommie Vaughn and made an appointment. Driving in from Beaumont, I asked him to have everything ready and it was. Was in and out of the dealership in less than an hour.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick Lane Does It All

They do all of the routine maintenance without all of that "service coordinator" mumbo jumbo. 150,000 miles under their care with nary a breakdown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We came to the dealer to look at an expedition and we...

We came to the dealer to look at an expedition and we were greater by Mark. Mark is an expetional sales person Customer service was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Tommie Vaughn Ford

Tommie Vaughn Ford representatives were very helpful and professional. All of my concerns were addressed and taken care of. All necessary repairs were completed in a timely, high quality manner. I will definitely use this dealership again for repairs or purchases .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! At Tommie Vaughn Motors, we value our customers and we look forward to seeing you on your next visit. Take care!

Family treatment & Friendly service!

Christy Zeh went out of her way the week I ordered my pickup to offer ideas concerning added features that made the finished order exactly what I needed in a new unit. She also took the time at delivery to go over the vehicle (in & out) and discuss warranty options. Thanks again to all at Tommie Vaughn Ford for what you do in the greater Houston area! Ronnie Melton Pattison, Texas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2014 Kia Sorento EX

Darrell Knight was truly an outstanding use car salesman . He was not pushy, Mr. Knight gave my spouse and I time to think and talk about the deal. The deal went smooth, we both agree on a reasonable price. Again, Hats off to Mr. Knight and the management team at Tommie Vaughn Ford. I will try to make my next vehicle purchase from this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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