Tommie Vaughn Ford

everyone worked to make my experience great i have bought more then 10 ford products for my company and by far this dealership has been the best

great service great dealership I am a long standing customer

Great service each time I go there, and friendly staff.

My service writer Megan was the best!! I was in a pinch and she even helped delaying her lunch break.

I have been dealing with Josh for about two years in the Service Department. He provides great assistance and willing to listen about your concerns on your vehicle. Also the new shuttle service is a great service.

Top notch salesmanship . Every T IS CROSSED AN ALL I r dotted. Next Ford will be from Tommy Vaughn.

Had my Ford Explorer serviced here and it was a the worst experience I have ever had with a car dealership. They clearly are not interested in obtaining new customers and are not honest. knowledgeable and have the worst customer service practices. Do yourself a favor and go to another Ford dealer.

We’ve found a new ford dealership for our fleet needs. We purchased two vehicles this go around. We also received a call from the GM and went into detail about our ford fleet status. We will be replacing approximately 40 vehicles within the next few years and we are very happy with our Decision to use Tommy Vaughn Ford. Thanks all for outstanding customer service.

I was coming back from Austin went Sunday afternoon and my car broke down 30 miles from home. I was able to use my Ford roadside service to have my car towed to the dealership closest to my house. It was late and the security guard was kind enough to let the tow truck driver drop my car off and she dropped my keys in the dropbox. Next morning I called right when service opened and made them aware of my vehicle. I went in also that morning and met with Josh my service advisor. He was absolutely fabulous and made sure that I fully understood what I was going to take place. Within A matter of hours Josh called and let me know what the problem was how much it would cost tax and all and that he thought hard for me to see if it was covered under my warranty. Not only was it very reasonable he told me that he would have my car ready for me that day knowing that I did radiation every morning at MD Anderson. Josh called me at 2:30 that afternoon and let me know that my vehicle is ready for pick up. When I arrived after work my car was ready, the cashier was fabulous and I was out the door in no time. I’m very grateful for Tommie Vaughn Ford and everyone that I encountered. Unforeseen expenses are not my cup of tea and everyone at Tommie Vaughn made this is a very easy experience. I highly recommend them to anyone! Thank you Tommie Vaughn for putting me back on the road in a matter of hours.

David Watson at the Tommie Vaughn dealership provides outstanding service. I have purchased 4 vehicles from David and family members have bought vehicles from david as well. Doesn’t get any better.