Reviews
Great customer service!
Tommie Vaughn provided us with a great buying experience. Our automobile was ready and waiting for us when we arrived. Lauren, sales, ensured that we knew when the truck would arrive and would be ready to drive out. She facilitated dealer add-ons and delivered the truck seamlessly. Ashley, finance, also provided us with excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Karen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Made it easy and quick to get in and out without any
Made it easy and quick to get in and out without any hassle. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2017 Ford Edge recall
This was for the hoses recall on my Ford Edge. It took over 6 months for Ford to get the parts needed for my recall. The appointment went well and I was glad to have it finally done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dolores, we are happy we could make your experience a positive one! At Tommie Vaughn Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Tommy has supported me through the trial and tribulation
Tommy has supported me through the trial and tribulation of waiting for my Bronco. I will actually miss him a lot and will be back to buy another car from him when I'm ready. Andrea in the warranty and financing department was so fast, she squeezed me in front of some other people doing financing to get me out the door more quickly and love her for that. She was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommie Vaughn
Great experience...Randy and David are execellent. have had a great realtionship with them for a while
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe, We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Sunroof would not Close
Randy and Jessica were professional and informative. Made the service visit pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ron, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Tommie Vaughn Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Super friendly staff, quality and promptness of work
Super friendly staff, quality and promptness of work A+++++, love this Quick Lane for service. Always feel good about my service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christy Zeh was extremely easy to work with and
Christy Zeh was extremely easy to work with and eliminated any stress from my new truck purchase. She also took the time to explain and demonstrate many of the features which was really helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paula was my service writer.
Paula was my service writer. She is so professional, knew just what I needed. She would up date me on the progress of the repair. Tommie Vaughn did an excellent job on service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have nothing but good things to say about Tommy Vaughn.
I have nothing but good things to say about Tommy Vaughn. It is the only dealership I would trust my family with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car