Tommie Vaughn Ford

I met Mr. Vaughn a couple of times and he set the standard for trust and fairness. Keep to his high standards and I will certainly come back for either a new or used vehicle. Thad Free was very helpful and trusting. He definitely knows Fords.

Whole buying experience was better than I have EVER had in the past. I have purchased a lot of autos in my life and this purchase was the easiest, most enjoyable ever! Thanks so much.

All my Life, I've been instructed to read every document. I was really surprised that my coverage did not include the road hazard for tires. After reading the coverage, you were correct when you said that I didn't have Road Hazard. I was sure I requested it when I purchased the Auto. That is why I complained about the $16.00 charge. After viewing the Policy every thing is OK now. I was pleased with the Tire Service, and left in a hurry since I was late leaving for New Orleans.

2012 Explorer. Service was great. I was in and out in no time. Bobby Harrell takes care of my service needs and is the best service writer ever. I truly enjoy the new facility along with good coffee and cold drinks. OUTSTANDING!

A very positive experience. Everyone was respectful, responsive and friendly. Pricing was competitive and fair. Transaction was handled quickly and professionally. Showroom was very attractive.

2013 F-150 XLT Ecoboost Yes, sales and service have been fine. Thanks, Marty

I've been researching the exact Explorer I wanted for months and couldn't find it, I google searched "Ford dealerships near me" and yours was .4 miles from my office. I looked online for "that specific vehicle" I've been searching for and low and behold you had it. I was skeptical, as the last two experiences I had at the Ford dealership near my home were horrible, but I figured I'd give it a shot...so thankful I did. I drive about 500 miles per week and need a reliable, safe vehicle...now I have it. Thank you to Rick Salas and the team at Tommie Vaughn.

I always get treated with great customer service at the quicklane.

The Quick Lane service center was quick and thorough. Impressed that the Works included a tire rotation with the oil change. Service report was explained and an offer to answer any questions was a nice touch. Very professional experience.

Thank you to Liz for helping me get the sunroof leak repaired and doing so in such a way that show that Tommie Vaughn in committed to building great working relationships. The sunroof leak on my 2014 Explorer Sport is a result of clogged drains, which are inaccessible unless the headliner is pulled down. That creates an ongoing problem; Liz worked with her service management team to come up with a fair and equitable solution to getting the drains unclogged, and the carpet dried out. Relationship strengthened :) !!