Reviews
Gwendolyn Aldridge
Anthony and Andrew are just GREAT in the service department. Anthony met me as I arrived and immediately moved my car to begin the service and inspection. They both explained exactly how the new inspection would work going forward. You could not have better people in this area. I drive over 40 miles to come to Tommie Vaughn because of your service. The other lady in the service area that I visited with had driven 60+ miles to come to your dealership. Gwen Aldridge
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear we've done what it takes to earn your trust in our business, Gwendolyn! Thanks for always choosing Tommie Vaughn Ford as your first choice for service!
Great sales experience!
My experience was excellent. Time wise, I was in and out in just about an hour. Todd was a pleasure to do business with. I would definitely recommend your dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top notch customer service
I brought in my 2010 Kia Forte Koup a week or two ago for a few routine maintenance issues. I told them I would be walking around in the area and to call me when it was done. I got a call back within an hour to an hour and a half. The prices were very reasonable, and the dealer even offered us a rebate that we hadn't asked about. I then got an email from the dealer saying I can receive a 2 month free trial of Sirius XM (no credit card number required). I will definitely return to this dealer for my maintenance needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your wonderful review, Josie! We look forward to your next visit!
TVF Customer for life
Andrew gets the job done at Quick Lube. Friendly, efficient and explains everything. Keeps things moving, even when there are a lot of folks there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place to buy a car.
Vicente was very friendly and helpful. He was not pushy at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Isaac, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Tommie Vaughn Motors, we value our customers and we look forward to seeing you on your next visit.
Great sales people, service people and service.
I purchased a 2014 Ford Explorer. Sales person and assistant worked diligently to get me the exact trim package I was looking for and I love my Explorer. Service has been really great, good prices, quick. No complaints at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate your business, Jennifer! At Tommie Vaughn Motors, we value our customers and we look forward to seeing you on your next visit.
Recal repairs
You were great.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic
f150 is great--finding things I never thought of to be useful. Staff was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alan, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you!
Helpful Service Department
Randy Marek(service advisor) was very helpful in getting my truck back on the road and quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Andrew! It means so much to us to have earned your trust in our business! We hope to see you again in the future!
Superurb facilities
This was the best car buying experience I have ever had. David Bagby was professional, personal, and very proficient. He as well as everyone I encountered at the dealership were warm and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase