Reviews
Great Service & Clean Facility
My Ford Pickup received its full maintenance service (oil change, tire rotation, & complete checkup). This service was handled in a timely manner. The staff was very courteous & knowledgeable. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really enjoyed reading your review, Richard! We hope to see you here with us again down the road!
Vechicle Service
Fast and quick service in the Fast Lane and also in the full service area, that is why I keep coming back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Gary! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Gary!
Warranty repair
Elizabeth Bell in service is a star. Just brilliant. Highly recommended
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
Regular maintenance serice on Explorer: Service timely and excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick Lane great as always
The staff at the Quick Lane was friendly, helpful and very professional, as always. I had a screw in my tire. We looked at tire, decided it must be replaced, a new tire was mounted and the service staff performed a number of service checks on my Expedition and I drove out about 45 minutes later. Very well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
lisa lozano ford fiesta 2015
ya where wonderful . I am so proud to be with this family. thank u from a very content customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mister
great car buying experience. good trade in. helpful in every respect
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope you are completely satisfied with your purchase, Gardner! Please let us know if you have any additional questions!
Repairs
Overall very good. Although I had additional work done on my truck this past week, this was the second time to return to have the side door lock fixed. I still do not feel the lock is working right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julia, thank you for your business and honest comments. Please feel free to schedule an appointment at your convenience so we can take another look at your side door lock and we will be more than happy to assist you!
Great Customer Service!
Great friendly service. Very happy! Will be coming back for all future service and buying of Ford Trucks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best dealership in southeast Texas.
Great service and personnel as always Tommy Vaughn is where I have purchased my last four vehicles and the only place I will buy from in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful comments of our dealership, David!