Reviews
Quick Lane - Thumbs Up
Ford Owner - The Works - Oil Change Quick & Easy. Price was a special offer too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your honest feedback of Tommie Vaughn Motors, Stephanie. It means so much to us to have earned your trust in our business! We hope to see you again in the future!
Staff extremely helpful
I had an awesome experience when purchasing my automobile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wanita, we are so pleased to hear your experience with us was a positive one. Thanks again for your review!
Customer Service
I have used Tommie Vaughn since 2008. Have been very happy with their service. The new facility is fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really enjoy reading your feedback, GG! We always appreciate feedback from our customers, and it makes us feel good to know that our team has always done right by you.
Great Experience
Quick,Fair,Sincere. They request for pricing was handled in a professional manner. Negotiating was not a big deal. Very much a straight forward approach to what can be a very exhausting process. Closed the paper work in less than 30 minutes. rg
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful review, Robert! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please come back to see us if you need anything at all.
Awesome experience
Great experience, honest and helpful sales person Would highly recommend, ask for Kenny Pettway
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service friendly group
Paula was so helpful about everything. I have been going there since I moved to the area in 99. No need to ever go elsewhere,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if we can ever do anything else for you!
Fast, Friendly and SUPER Service
I brought my vehicle in for 'The Works' package and to have all of my wiper blades replaced. Bobby Harrell was awesome in getting my vehicle taken in and worked on right away. I now have wipers that don't make horrible noise and leave ugly streaks, the oil change was done and when the rotation was done, one of the lug nut studs broke off because a previous shop had cross threaded the nut. No problem! It was taken care of right away and didn't cost an arm and a leg to fix. Take your vehicle to Tommie Vaughn Ford for service! They really care about their customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
Awesome customer service and a no hassle staff...my first pleasant experience purchasing a vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent and friendly service.
Tommie Vaughn's service department always gets you in and out as quickly as they possibly can.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the nice review, Milton! Please come back to see us if you need anything at all. Thanks again for your business.
Excellent SVC
Service Manager acknowledge my presences, proceed to help me get service and get me out promptly. Friendly, clean, great environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the wonderful review, Carolyn! Check our social media pages to stay in the loop on product news and updates that can help you save on your next visit! Please come back to see us if you need anything at all.