Reviews
very good experience
It was a pleasant experience due to the fact that I was not pounced on or hounded the way a person is at other dealerships. The staff was very friendly, and never really tried to influence or persuade me to get something I didn't ask for or want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Latest purchase from Tommie Vaughn
David Watson is awesome. Although he's deliberate, he tries to listen what is important to not just what truck I want but why I want the deal structured a certain way. He knows the business well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service, Friendly People
I feel that I can trust Tommie Vaughn. I love your new facility -- it is so comfortable & spacious.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great deal
The whole process only took 2 hrs & the salesman found us a better deal than the one we came to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and most comfortable waiting area !
Came in for a simple oil change. The waiting area for customers is the finest I have ever had the opportunity to see or use. It makes waiting for things like oil changes enjoyable which is almost an oxymoron. On top of this great service for a fair price. Thank You TVF!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
The new waiting room is excellent and the refreshments are also excellent. The associates was very prompt to attend to me when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great personalized service- exceptional facility
Prompt. Courteous personalized attention. Love the new dealership design. Great waiting experience with coffee drinks and very comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Relaxing facility
Even though the wait for service was long; the TV, King Ranch shop, and snacks help out with the wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Kristopher! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We do apologize for the little bit of a wait that you had to endure while we performed maintenance work on your vehicle. Please come see us for any future needs! Thanks again. Sincerely, David Simpson- dsimpson@tommievaughn.com
Excellent Service
Staff were all very friendly! No pressure to purchase things I didn't want. Finance handled paper work very fast. We were in and out of the dealership in less than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, congratulations on your new purchase! It's wonderful to know that you feel confident in your decision to choose Tommie Vaughn Ford as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, David Simpson- dsimpson@tommievaughn.com
Awesome Dealership!!
Great Experience, my wife and I had specific requirements and Shannon Stem met them exactly. He was thorough and made the process quick and seamless. I've watched your Dealership grow up over the last year and was excited to do business with you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thanks for this nice review! We make sure that all of our employees are knowledgeable and courteous and she will be glad to hear you were able to perceive that. We were happy to hear that Shannon was able to find the perfect deal for you. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook for exclusive deals. Sincerely, David Simpson- dsimpson@tommievaughn.com