Skip to main content

Nyle Maxwell Pre-Owned Supercenter

(730 reviews)

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Super quick and professional

I always come here to service my car. The staff is super quick, professional and friendly. Wouldn’t choose any other dealership! They also have great deals for oil changes and more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Tyler, thank you for the review! It is always a pleasure to assist you here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

Great Service, Great Dealership

Last oil change service of 5 that came free with our Jeep purchase 2 years ago. Service is easy to access, options to wait or they will drive you home to wait and back for pick up. Service team is very professional and personal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

2021 Dodge Ram 1500

Johnnie Vance was great in finding us the truck we wanted. She was very patient with us and even offered for our puppy to run around her office. Thank you Johnnie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Frank - We are delighted to hear that Johnnie helped you drive home in the right vehicle for you. Thank you so much for shopping with us at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin! We wish you safe and happy driving.

Great service team response . Repairs yet to be co

Repairs yet to be made but service personnel very professional and informative . Very courteous as well. Been very pleased over the years with this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave us a review. We couldn't be more grateful for your returning business here, and we look forward to ensuring these repairs are completed. If there is anything you'd like to discuss with me directly, please don't hesitate to give me a call. Thank you, Sam Rizzotto - Customer Relations Coordinator - 512-493-4597

Recall was done by James who is a awesome tech

Recall was done by tech James he fast and efficient took care of car needs and explained all that was done truly had a great experience. Bought my suv in Taylor but they do not give me the time of day in the service department. James is great! I would recommend Lakeline dealer ship not Taylor Texas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to share your positive feedback about James and the team! It was our pleasure to assist you here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin and we look forward to seeing you next time.

Incredibly Professional and Courteous Service!!!

Thank you Ryan Vogler for the professional salesmanship without any unnecessary sales pressure but rathe complete professionalism and unbelievable service! Well Done, we will be back for another car later this year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Francois - we appreciate you taking the time to review Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. It is wonderful to hear that Ryan was so helpful during your recent visit and we look forward to working with you when you are in the market for another vehicle!

Buena bonita barata en el mercado la mejor

Excelente servicio atención personal bilingües y buena calidad de inventario fácilidad en el financiamiento buenos precios en lo personal yo compre una Infiniti en muy buenas condiciones y no he tenido ningún problema hasta hoy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jose - Gracias por compartir su experiencia! Es fantástico oír que encontró el vehículo perfecto en Nyle Maxwell Chrysler Dodge Jeep Ram of Austin. Felicidades por su compra y esperamos trabajar con usted en el futuro!

Superb sales/financing experience!

Recently purchased my 2020 Ram 1500 at Nyle Maxwell Pre-owned Center in Austin. My salesman Nick and Bob in finance were very professional, friendly and knowledgeable. They made my experience a breeze! I will definitely recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Patrick, thank you for taking the time to leave us a review! We are so glad Nick and Bob both took good care of you here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your 2020 RAM 1500!

2021 Jeep Grand Cherokee

Jamal was friendly, laid back and an excellent salesman to work with. He never pressured us, but answered all our questions. We are the proud owners of a beautiful new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave us a review! Jamal is an excellent member of our team at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new car!

Cant get anyone to work with me

Cant get anyone to get back with me. Brian Thomas started the process then all of sudden he was very vague. Then received an email from Hannah Gradney telling me someone would be contacting me and I even confirmed I could talk then. Sometimes hard when working but I could have emailed or texted all day NO ONE EVER CONTACTED ME. Its Wed. started this Monday So much for your Saturday commercials. And yes before you ask I checked spam.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I'm very sorry for our lack of communication. We would be grateful for the opportunity to assist you and I apologize that this isn't the impression we've left. Unfortunately, I won't be able to find your contact information without a name. Would you please provide additional details so we can look into this situation? I've also listed my number here and would be glad to take your call. Thank you, Heather M. - Executive Assistant to the GM - 512-493-8123