Nyle Maxwell Pre-Owned Supercenter

Alan was great and communicative throughout the process. I would definitely recommend Nyle Maxwell. Service was great! Communication was great! People were all really great! Thank you

Bought 2011 Jeep Grand Cherokee from Nyle Maxwell and goto them for all service. Always professional and always do a great job. Th y stand behind their products, service, and warranty. Have never regretted the relationship and have nothing but positive things to say. They keep me informed but don’t push unnecessary services. I use FixD to verify and it always matches Maxwells input. That brings trust.

Great quality customer service. Always very prompt and timely. I appreciate when the proper detail and care is shown when explaining what is required and what is optional so you have the proper information to make best decisions as a vehicle owner

Worked with Rosa. She was great! Showed me the truck via Face Time due to distance. Dealership was very good...friendly, fast, efficient, and didn’t play games. I highly recommend.

Would not use this dealership again. If you chose to do business with Nyle Maxwell make sure that you pay attention to everything. I got lied to multiple times by both the sales and the service department. I guess once you start asking questions about the vehicle you just spent a lot of money the staff starts treating you with a negative attitude. I will hand it to the salesman Rocky, for trying to help me out with these issues. Even though they did make some of it right, it wasn’t till I figured out the scam that they tried to pull on me that they did anything about it.

My husband and I were in the market for a new truck with specific qualities, we were able to find an option at this dealership. My husband was helped by Alan, who was absolutely kind, patient and awesome! We were able to work together to get a good deal which later turned out to be a great deal on our new vehicle. We were also helped by Sam, who eased our minds by providing us with answers to our questions. Both my husband and I were pleasantly surprised by the entire process! From the warmth of the people there to their knowledge in their departments. The Lord willing, we will definitely come back here for our next vehicle purchase. Highly recommend!

Terrible experience with Service Department, specifically service director Eric Trippett. Took my 2016 Wrangler in for a rear differential problem. Was told that the aftermarket components of it were damaged. Took it to another mechanic, who determined and documented that the issue was in fact with stock components. When I brought it to Eric's attention, he dismissed it outright and concocted an excuse that the aftermarket parts put "undue strain" on the affected stock parts. When I pointed out that this wasn't at all what his initial diagnosis was (for which he charged me $115) he flat-out denied it, at one point raising his voice at me. I'm left to wonder if part of this was driven by desire to "put someone who speaks with an accent in his place", so to speak. For four years, this was my go-to service department for regular maintenance, but rest assured they won't see a dime from me ever again, and neither will sales. I am a member of Austin's largest Jeep association, and I will recommend that other members avoid this dealership like the plague. I will be bringing this to the attention of the dealership's management, as well as Nyle Maxwell himself and Jeep's customer service.

Best experience ever. Warren and his team from Nyle Maxwell Chrysler Dodge Jeep Ram of Austin are the best. If your looking for a new vehicle ask for Warren Bolden he is the man. 13401 Highway, Ranch Rd 620 N, Austin, TX 78717

During my Recall Repair appointment, I requested for an oil change service. My car has an Existing Mopar Vehicle Protection Plan so I assumed the Oil change was complimentary since My service contract was still active. Nick, service manager, called to notify me my car was ready and stated the cost for oil change. I was surprised since it should have been covered by my service contract. Nick noted that the service contact 2 had expired in Feb 2020 and offered to print out the details of the contract. Seeing my dismay and frustration, Nick offered a one time courtsey discount towards my oil change service. Nick went above and beyond my expectations as a customer. This gesture renewed my loyalty at this Nyle Maxwell CDJR of Austin.

Me overall experience at Nyle Maxwell was the best. If I buy another vehicle it will definitely be here and my salesman Alan was simply great.