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Reviews

Average Ratings

4.9
99 lifetime reviews.
  • This is the place to be

    If you are looking for a new Chevy, this is the dealership to go to. Everyone is very knowledgable of the products and exteremely helpful. I left ...


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    If you are looking for a new Chevy, this is the dealership to go to. Everyone is very knowledgable of the products and exteremely helpful. I left the dealership well informed and did not feel any pressure during my shopping experience.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • They got back to me very fast .

    Though I was not able to buy my truck their they were very helpful . The truck sold before I could get by there .

    Dealer Response

    Thank you for your terrific review, Perry! We're glad our team could provide you with a positive experience! We hope to see you again soon! Take c...


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    Though I was not able to buy my truck their they were very helpful . The truck sold before I could get by there .

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your terrific review, Perry! We're glad our team could provide you with a positive experience! We hope to see you again soon! Take care! Best, Rod Morris - rmorris@rossdowning.com


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  • Frank and Diane Dupre

    Ray Owens was the best sales consultant that I have had the pleasure to buy a car from. He was so kind to both my wife and me with our endless qu...

    Dealer Response

    Frank and Diane, Thank you for sharing your feedback. Ray is a fantastic employee and we're thankful for everything he brings to our team. We wish...


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    Ray Owens was the best sales consultant that I have had the pleasure to buy a car from. He was so kind to both my wife and me with our endless questions. If you need a car or truck Ray is your man. I would send my best friend to him without a single reservation. He is just a great guy and we felt so good that we had made a new friend and a great purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frank and Diane, Thank you for sharing your feedback. Ray is a fantastic employee and we're thankful for everything he brings to our team. We wish you all the best! Kind regards, Ross Downing Chevrolet


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  • Buyer

    Ryan and Tyler were great to work with as was Doug in the finance department.

    Dealer Response

    Thank you so much for this excellent feedback, Chris! I am grateful to hear that Ryan, Tyler, and Doug worked well with you to make your purchase ...


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    Ryan and Tyler were great to work with as was Doug in the finance department.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback, Chris! I am grateful to hear that Ryan, Tyler, and Doug worked well with you to make your purchase pleasant and hassle- free. See us again anytime you have further concerns about your vehicle. Best, Rod Morris - rmorris@rossdowning.com


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  • The sales department staff was great!

    The sales staff and everyone there were very friendly and made the experience of buying a new vehicle very easy and comfortable. My son will need ...

    Dealer Response

    Casey, thank you for your recommendations and your kind words! We are so very pleased that we could make your visit easy, comfortable, and hassle ...


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    The sales staff and everyone there were very friendly and made the experience of buying a new vehicle very easy and comfortable. My son will need a car in the coming months and I will definitely be back. I will recommend this dealership to any of my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Casey, thank you for your recommendations and your kind words! We are so very pleased that we could make your visit easy, comfortable, and hassle free; and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we look forward to your next visit! Regards, Rod Morris - rmorris@rossdowning.com


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  • Used car

    Michael Grady and Brice go over and beyond with customer service. This is my second vehicle purchase from Mr Grady. I truly appreciate the wonderf...

    Dealer Response

    Denise, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional cus...


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    Michael Grady and Brice go over and beyond with customer service. This is my second vehicle purchase from Mr Grady. I truly appreciate the wonderful attention given to me and my husband.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Michael and Brice team made such a great impression on you and earned your repeat business. We look forward to seeing you again! Sincerely, Rod Morris - rmorris@rossdowning.com


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  • Excellent service department

    I could not have asked for better or more efficient service.

    Dealer Response

    Thank you for the amazing feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during yo...


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    I could not have asked for better or more efficient service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the amazing feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Rod Morris - rmorris@rossdowning.com


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  • Alan Sandifer

    I was very pleased with my entire experience purchasing my 2016 Z06. This is the 2nd Corvette I have bought from Ross Downing. Jayson Bernius help...

    Dealer Response

    Alan, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Jayson...


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    I was very pleased with my entire experience purchasing my 2016 Z06. This is the 2nd Corvette I have bought from Ross Downing. Jayson Bernius helped me with my purchase and was very nice to work with. He did not hard sell me at all, I feel he helped me get the best deal I could get. I decided do go with the Callaway upgrade, Jayson lined that all up and kept my informed of every bit of progress on the shipping out, work being completed and the shipping back. I never had to call, Jayson would call me and give me updates. When my car was ready for pickup from the dealer Jayson even drove 35 miles to Baton Rouge and gave me a ride back to the dealership. Very nice!. Overall every part of the sale was pleasant, even the financing. Thanks! Alan Sandifer

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alan, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Jayson's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Regards, Rod Morris - rmorris@rossdowning.com


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  • Buyer

    Excellent customer service. Warm greeting. Exceptional service of explanation of the dollar amounts spending and what all it detailed.

    Dealer Response

    Jack, we are happy to hear your time spent with our staff was pleasant. Thank you for the awesome rating. We are delighted to hear that you had an...


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    Excellent customer service. Warm greeting. Exceptional service of explanation of the dollar amounts spending and what all it detailed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jack, we are happy to hear your time spent with our staff was pleasant. Thank you for the awesome rating. We are delighted to hear that you had an excellent experience. If you have any questions or concerns regarding your vehicle, please come back to visit us. We look forward to seeing you in the future. Best, Jason Walter - jwalter@rossdowning.com


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  • Pastor Deny Jenkins

    Everyone was very helpful and courteous. I made an appointment and received an confirmation. When I came in to drop my truck off I was told I had...

    Dealer Response

    Denny, thank you for leaving us this great review, Denny. We are very happy to hear that we could be so helpful and courteous during your recent v...


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    Everyone was very helpful and courteous. I made an appointment and received an confirmation. When I came in to drop my truck off I was told I had appointment. The gentleman that was helping me was able to find a slot for me and was able to get my truck serviced. Thanks for the help in getting this done. It's always nice to know and fell your still a valuable customer even after the sale. Sincerely Denny Jenkins

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denny, thank you for leaving us this great review, Denny. We are very happy to hear that we could be so helpful and courteous during your recent visit with us. We appreciate your business and we look forward to seeing you back again in the future! Take care. Regards, Jason Walter - jwalter@rossdowning.com


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