Ross Downing Chevrolet

My equinox was having its servicing, which was excellent. Kriscilla assisted me to have this service done. My car is doing great. It runs perfectly

Tyler domangue did very good job and very professional and knowledgeable and helpful and super nice and would absolutely let all my family and friends and neighbors to buy vehicles and contact tyler

Worst Experience I have ever had with a car dealership. I was attempting an out of state deal with Chris P. He was not communicating at all! I was told feel out application we will pull the keys. That was Wednesday night, Friday morning I had not received any numbers, rates or anything so I called. I told them this was the worst Experience ever they swapped salesmen & all the sudden with hours they accidentally sold the truck that they pulled my credit for. They then offered another truck for 2000 more. When you do out of state deals you communicate how hard is that!

Worst Experience I have ever had with a car dealership. I was attempting an out of state deal with Chris P. He was not communicating at all! I was told feel out application we will pull the keys. That was Wednesday night, Friday morning I had not received any numbers, rates or anything so I called. I told them this was the worst Experience ever they swapped salesmen & all the sudden with hours they accidentally sold the truck that they pulled my credit for. They then offered another truck for 2000 more. When you do out of state deals you communicate how hard is that!

Very professional and knowledgeable very nice and clean dealership would recommend to shop there good experience

Service is absolutely horrible at this dealer. Took 6 days to replace a radiator due to ?issues? and then wouldn?t give me a loaner or a call back front her manager that I requested. Never buying a vehicle from here again. Customer service matters.

The salesman (Shawn Brown) was very knowledgeable of the 2024 Chev/Silverado Z71 I purchased and was very professional.

I came from out of state to buy my new 2024 Chevy Equinox and I was extremely pleased with the experience. The sales associate, Olivia, was wonderful -very helpful and extremely personable. The financial representative, Damon, went out of his way to help me find the best deal.

In researching a Corvette C8 purchase, Ross Downing got my contact info from GM and contacted me. They attempted to internet-pressure-sales me into paying $10,000 over retail for the new C8 with Justin about how they are the biggest Corvette dealer in LA (medium fish tiny pond?). I was fairly offended that Ross Downing thought I was gullible enough to hand them $10,000 quid pro quo; for no additional value in goods or services because Ross Downing thought the market indicated it was worth $10K more than GM thinks. Is that ethical? Bear in mind my local dealer sells the C8 at retail. The dealership 45 minutes from me sells the C8 at retail and is the 3rd largest Corvette dealer in the western hemisphere. The largest Corvette dealership sells the C8 for... yes, you guessed it... retail. Recommend a **Hard Pass** on Ross Downing.

Brought my gmc terrain car in for windshield recall. I told Kassidy I think her name was! Terrible customer service, she needs to be gone!!! I told her both my lights were out, quick to point out “we are not repairing lights. Then I told her if there is no cost can the look at them. She did not respond! I did bring the car in at 7:30 am , called at 12:00 something and no call back, finally talked to her, ask about lights and she said “ I told you that was a different issue” She then told be just to look at them would be $175.00 That is crazy, never again going there and never buying another car from them period. Really rude people except Tammy on the phone who is so sweet and nice.