Ross Downing Chevrolet

My service visit yesterday was great! I was out in a timely manner and they addressed all of my service needs. It was actually cheaper getting it serviced... at the dealership than at one of the drive thru oil change providers. I paid less and also got my tires rotated so more bang for your buck!

Chris and Demon made it happen... If you need a vehicle I recommend you go see them

They always do an exceptional job. They are always so polite and courteous.

Very clean Dealership. My salesman is very knowledgeable in the vehicle I was looking at. He explained all of the features it has very clearly and highlighted... those that really ?sealed the deal? The employees I came in contact while the were very friendly and polite plus it?s a hometown dealership with a good reputation. Great place to to do business with!!!!

The service was great. They was very friendly and told me just what I was looking at.

Been using Ross Downing of Hammond for years and I have never been let down one time. They live up to their standards and actually put their customers... first before their commission amounts. Everyone at Ross Downing is the best. Highly recommend Barry Beck for sales and Chuck for financing...

Marquis is the man!! The one to go to to get the the job done.

Overall not a good experience. I love the car but will never buy from this dealership again.

my reason for the visit was to fix something that got messed up during an oil change on 3-1-19, which caused my engine light to come on. Mr. George was... great. He was very kind, patient and respectful. He took care of the problem immediately at no cost to me. He said one of the hoses to the air filter needed tightening. I am really thankful for and appreciative of him. However, the lady who greeted me was very unprofessional and abrupt. She kept insisting that whatever was wrong with my car had nothing to do with the oil change regardless of what I was saying. She also told me how much this visit would cost, which made me anxious because I did not have the money. I politely had to ask her to "please don't try to diagnose my car, you did not work on it" At that point, she did not say anything else. It seems she was performing out of her boundary. Otherwise the visit went well. Allow me to reiterate that Mr. George is great! I appreciate him very much.

I purchased a truck from Ross Downing a few months back. For starters, the detail job on this truck was atrocious, I mean absolutely pathetic. The back... seat still had reminants of dog hair and children’s toys as well as food particles throughout the truck. Another thing that rubbed me the wrong way with my experience here is how the warranty was explained to me. This was my first time purchasing a vehicle in my name, and I feel as if I was taken advantage of during the process due to my lack of knowledge. My final remark has to deal with my sales person. I reached out to him with a request as something was acting up with the truck, and he promised to get back with me the next day to set up an appointment. However this did not happen. I still to this day have not heard from him, and this had been brought to his attention weeks prior to this post. The truck is in great condition as I have not had any issues to this point.