Ross Downing Chevrolet

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Ross Downing Chevrolet Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2008

We have no hidden fees. Bottom line. What does that mean for you? It means that you save more on your out-the-door price

...

with us than anywhere else. We don't use tricky advertising to get you through the door, only to bait-and-switch you into buying something else. No tricks, no games, no double-talk. Just straight-forward, honest business. That's what you get here at Ross Downing Chevrolet - the first time, every time. You're a customer for life. That's always our goal. The relationships that you make with our sales staff, our service department, and our management team are built to last a lifetime.

"Before you take the bait of other dealerships, come see us first!"

Service

Oil, Filter Change

$39.95

Brake Replacement

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
115 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 16, 2020

    My service visit yesterday was great! I was out in a timely manner and they addressed all of my service needs. It was actually cheaper getting it serviced... at the dealership than at one of the drive thru oil change providers. I paid less and also got my tires rotated so more bang for your buck!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!

  • 5.0 out of 5
    July 1, 2020

    Chris and Demon made it happen... If you need a vehicle I recommend you go see them

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for 5 star rating and feedback. Hi, we really appreciate your positive review! Hi, thanks for taking the time to give a shout out to Chris M...atte and Damon Carter.

  • May 1, 2019

    They always do an exceptional job. They are always so polite and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2020

    Very clean Dealership. My salesman is very knowledgeable in the vehicle I was looking at. He explained all of the features it has very clearly and highlighted... those that really ?sealed the deal? The employees I came in contact while the were very friendly and polite plus it?s a hometown dealership with a good reputation. Great place to to do business with!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2019

    The service was great. They was very friendly and told me just what I was looking at.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2019

    Been using Ross Downing of Hammond for years and I have never been let down one time. They live up to their standards and actually put their customers... first before their commission amounts. Everyone at Ross Downing is the best. Highly recommend Barry Beck for sales and Chuck for financing...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 8, 2019

    Marquis is the man!! The one to go to to get the the job done.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    April 1, 2019

    Overall not a good experience. I love the car but will never buy from this dealership again.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    March 13, 2019

    my reason for the visit was to fix something that got messed up during an oil change on 3-1-19, which caused my engine light to come on. Mr. George was... great. He was very kind, patient and respectful. He took care of the problem immediately at no cost to me. He said one of the hoses to the air filter needed tightening. I am really thankful for and appreciative of him. However, the lady who greeted me was very unprofessional and abrupt. She kept insisting that whatever was wrong with my car had nothing to do with the oil change regardless of what I was saying. She also told me how much this visit would cost, which made me anxious because I did not have the money. I politely had to ask her to "please don't try to diagnose my car, you did not work on it" At that point, she did not say anything else. It seems she was performing out of her boundary. Otherwise the visit went well. Allow me to reiterate that Mr. George is great! I appreciate him very much.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    February 19, 2019

    I purchased a truck from Ross Downing a few months back. For starters, the detail job on this truck was atrocious, I mean absolutely pathetic. The back... seat still had reminants of dog hair and children’s toys as well as food particles throughout the truck. Another thing that rubbed me the wrong way with my experience here is how the warranty was explained to me. This was my first time purchasing a vehicle in my name, and I feel as if I was taken advantage of during the process due to my lack of knowledge. My final remark has to deal with my sales person. I reached out to him with a request as something was acting up with the truck, and he promised to get back with me the next day to set up an appointment. However this did not happen. I still to this day have not heard from him, and this had been brought to his attention weeks prior to this post. The truck is in great condition as I have not had any issues to this point.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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