Ross Downing Chevrolet

The attendant that helped me in the service dept was very kind, and informative. I was late but she said she would take good care of my vehicle and my issues. Cked on me to make sure I was comfortable while waiting

I had an amazing experience with these people and this dealership, they were extremely helpful, understanding and very pleasant. I would 100% recommend this place!!

Awesome experience all the way around. Pleasant staff and excellent customer service. They promptly addressed all my concerns and provided solutions taking care of all issues.

Great experience, love every bit of it. Dealers were professional and experienced in all things. Hunter helped me every step of the provided and made my car buying process worth it

The buying process was smooth and we were satisfied with our experience overall. They were able to do all the extras for us on a Saturday so that we didn?t have to come back.

Prices on new vehicles best I located in state. Had to negotiate trade amount on older Tahoe but in the end worked out ok. It was all completed within 3 hours as we live around 120 miles away and this was exceptional. Would highly recommend.

Ross Downing in Hammond - Cameron was an amazing salesman! He totally went above and beyond. I highly recommend them! If you go by, be sure to ask for Cameron!

Could not have asked for a better experience. No funny business, simple and professional. They made the whole process feel like a total breeze. 100% recommend to everyone!

Not good communication- every update on my car for the 20+ days my Denali was in the shop was me having to call and get treatment like I was pestering by calling. The mechanic did poor job of assessment of vehicle as the A/C never worked following a front end collision. Very little attention was given to this problem and now I?m having to fight insurance for the 2nd opinion that found the condenser to be dented likely from impact. This was a not at fault accident and very frustrating experience but I think we finally have resolved. An open issue is that Ross Downing gave 2 estimates (original & Supplement) totaling 25 days of ?in shop? service however never AFTER MANY REQUESTS have submitted the final supplement correctly accounting for the shop time for the adjuster to approve 4 add?l days of the necessary rental car. I do hope someone can take care of this issue ASAP by contacting National General.

I just purchased my new Tahoe from Ross Downing Chevrolet, and once again, the experience was absolutely outstanding! This is the second vehicle I’ve bought from them, and they continue to exceed my expectations every time. Chris Matte was my sales consultant, and he made the entire process smooth, stress-free, and enjoyable. This is the second vehicle I’ve bought from him, and he continues to exceed my expectations every time. He’s knowledgeable, patient, and truly goes above and beyond to make sure you get exactly what you want. Adam Pasqua in finance was just as amazing—he made everything quick and easy to understand, and I appreciated how transparent and efficient he was throughout the process. I couldn’t be happier with my new Tahoe or the exceptional service I received. If you’re looking for a dealership that treats you like family and delivers top-notch service, Ross Downing Chevrolet is the place to go!