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Ross Downing Chevrolet

(237 reviews)
Visit Ross Downing Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

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New (888) 817-7761 (888) 817-7761
Used (888) 440-5076 (888) 440-5076
Service (985) 247-4585 (985) 247-4585

Inventory

See all 466 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2008.
We have no hidden fees. Bottom line. What does that mean for you? It means that you save more on your out-the-door price with us than anywhere else. We don't use tricky advertising to get you through the door only to bait-and-switch you into buying something else. No tricks no games no double-talk. Just straight-forward honest business. That's what you get here at Ross Downing Chevrolet - the first time every time. You're a customer for life. That's always our goal. The relationships that you make with our sales staff our service department and our management team are built to last a lifetime.
Before you take the bait of other dealerships come see us first!

Service center

Phone number (985) 247-4585

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ross Downing Chevrolet from DealerRater.

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Todd Suprun was awesome!! Professional all the way around!!! Corvette number one Ross Downing the best thanks so much!!! Helllo thank you thank you Al right good bye

Todd Suprun was awesome!! Professional all the way around!!! Corvette number one Ross Downing the best thanks so much!!! Helllo thank you thank you Al right good bye

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Ross Downing Chevrolet, INC.

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Ross Downing Chevrolet delivered a truly exceptional customer experience. The staff was knowledgeable, transparent, and attentive without being overbearing. Communication was clear, the process was efficient, and every interaction felt sincere. It?s the kind of service that sets a dealership apart professional, personable, and trustworthy.

Ross Downing Chevrolet delivered a truly exceptional customer experience. The staff was knowledgeable, transparent, and attentive without being overbearing. Communication was clear, the process was efficient, and every interaction felt sincere. It?s the kind of service that sets a dealership apart professional, personable, and trustworthy.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ross Downing Chevrolet, INC.. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My 2022 Chevy Truck will not start. After getting it to start, my power steering would not work. I call OnStar and they towed it to Ross Downing Chevrolet. They handle it while I was out of town. Once I went there the following day, they determined it was the battery. They called and I authorized them to change it. Went to pick up and all was o.k.

My 2022 Chevy Truck will not start. After getting it to start, my power steering would not work. I call OnStar and they towed it to Ross Downing Chevrolet. They handle it while I was out of town. Once I went there the following day, they determined it was the battery. They called and I authorized them to change it. Went to pick up and all was o.k.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, thank you; we appreciate your feedback! We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Have been a customer since Spt 2011 & I am always greeted & handled by a Professional, polite, informative, respectful, dependble service, understanding, each step is fully explained

Have been a customer since Spt 2011 & I am always greeted & handled by a Professional, polite, informative, respectful, dependble service, understanding, each step is fully explained

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ross Downing Chevrolet, INC.. We're glad to hear you found our staff was so knowledgeable and helpful! Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Ross Downing Chevrolet, INC.

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The attendant that helped me in the service dept was very kind, and informative. I was late but she said she would take good care of my vehicle and my issues. Cked on me to make sure I was comfortable while waiting

The attendant that helped me in the service dept was very kind, and informative. I was late but she said she would take good care of my vehicle and my issues. Cked on me to make sure I was comfortable while waiting

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ross Downing Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I had an amazing experience with these people and this dealership, they were extremely helpful, understanding and very pleasant. I would 100% recommend this place!!

I had an amazing experience with these people and this dealership, they were extremely helpful, understanding and very pleasant. I would 100% recommend this place!!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Awesome experience all the way around. Pleasant staff and excellent customer service. They promptly addressed all my concerns and provided solutions taking care of all issues.

Awesome experience all the way around. Pleasant staff and excellent customer service. They promptly addressed all my concerns and provided solutions taking care of all issues.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ross Downing Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great experience, love every bit of it. Dealers were professional and experienced in all things. Hunter helped me every step of the provided and made my car buying process worth it

Great experience, love every bit of it. Dealers were professional and experienced in all things. Hunter helped me every step of the provided and made my car buying process worth it

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and if you ever have any questions, please do not hesitate to reach out! Thank you and have a great day!

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The buying process was smooth and we were satisfied with our experience overall. They were able to do all the extras for us on a Saturday so that we didn?t have to come back.

The buying process was smooth and we were satisfied with our experience overall. They were able to do all the extras for us on a Saturday so that we didn?t have to come back.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! We are also happy that our team was able to make the experience even better by getting the extras done on a Saturday. If you ever have any questions, please do not hesitate to reach out to our team. Thank you again for choosing Ross Downing and we hope you have an amazing day!

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Prices on new vehicles best I located in state. Had to negotiate trade amount on older Tahoe but in the end worked out ok. It was all completed within 3 hours as we live around 120 miles away and this was exceptional. Would highly recommend.

Prices on new vehicles best I located in state. Had to negotiate trade amount on older Tahoe but in the end worked out ok. It was all completed within 3 hours as we live around 120 miles away and this was exceptional. Would highly recommend.

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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