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Ross Downing Chevrolet

(214 reviews)
Visit Ross Downing Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (877) 848-2281 (877) 848-2281
Used (877) 228-5110 (877) 228-5110
Service (985) 247-4585 (985) 247-4585

Reviews

(214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ross Downing Chevrolet from DealerRater.

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Chris Matte did an excellent job helping me make my

Chris Matte did an excellent job helping me make my decision. Very experienced and knowledgeable. Everyone there was was cordial

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Consumer response

Chris Matte did an excellent job helping me make my decision. Very experienced and knowledgeable. Everyone there was cordial.

Best car purchase ever !

JT helped me find the perfect vehicle to surprise my wife with for Christmas. The surprise on her face when she saw the beautiful SUV I was able to give her was priceless.I could not be any happier with my experience. The whole process was so smooth . If your looking for that perfect car, go see Joey "JT" Taylor ! He IS THE MAN ! If I ever need another vehicle ,I'll be calling JT ! If he dont have it ,he'll do all he can to find it. It's like having your own locator, buyer, dealer,all in one . And you can believe when I tell you these are good people you can trust ! Thank you Ross Downing,and Thank You JT !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Our entire team works hard to get the best deals to our customers. Thank you for highlighting our salesmen, JT he is one of the finest in the industry. We do our best to exceed the standards of the industry and the expectations of those we serve. We're always here with the same great service whenever you are ready to schedule an appointment for your first oil change! Wishing y'all a lovely Holiday Season.

Our experience was satisfactory throughout the whole...

Our experience was satisfactory throughout the whole process. Our salesman Barry Beck was friendly and made our buying experience one that was fast and pleasant. We will definitely shop here in the future. The price was to our liking and the service was impeccable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil change

Great service and friendly staff. The wait time was short

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Perfect Sales Person

The Sales Person showed me what I wanted to see, no hassel or pressure and gave me his card and told me if I need anything else to get in touch with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We want all our clients to have a comfortable and stress-free experience with us! Thanks for taking the time to leave a review and if you need anything just give us a shout.

My service visit was great! I was out in a timely manner...

My service visit was great! I was out in a timely manner and they addressed all of my service needs. It was actually cheaper getting it serviced at the dealership than at one of the drive thru oil change providers. I paid less and also got my tires rotated so more bang for your buck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Sales and Service Department

My service visit yesterday was great! I was out in a timely manner and they addressed all of my service needs. It was actually cheaper getting it serviced at the dealership than at one of the drive thru oil change providers. I paid less and also got my tires rotated so more bang for your buck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!

Awesome

Chris and Demon made it happen... If you need a vehicle I recommend you go see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for 5 star rating and feedback. Hi, we really appreciate your positive review! Hi, thanks for taking the time to give a shout out to Chris Matte and Damon Carter.

My ?20 Silverado LT

Very clean Dealership. My salesman is very knowledgeable in the vehicle I was looking at. He explained all of the features it has very clearly and highlighted those that really ?sealed the deal? The employees I came in contact while the were very friendly and polite plus it?s a hometown dealership with a good reputation. Great place to to do business with!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pat and Chris at Ross downing

The service was great. They was very friendly and told me just what I was looking at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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