Reviews
all done by email never answered my questions just talked
all done by email never answered my questions just talked around them never sent pics of what i asked saw apparent slight damage in pics they had posted asked about it as said before never acknowledged it talked about other things told them i was not interested still receiving emails from them telling me to visit their dealership
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Chris p is the man.
Chris p is the man. The service was excellent and im very happy with my new lirchase. I would recommend this dealership to others. Definitely will be buying more vehicles from them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Chris P and our team! Thank you again for the great review!
My equinox was having its servicing, which was excellent.
My equinox was having its servicing, which was excellent. Kriscilla assisted me to have this service done. My car is doing great. It runs perfectly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tyler domangue did very good job and very professional
Tyler domangue did very good job and very professional and knowledgeable and helpful and super nice and would absolutely let all my family and friends and neighbors to buy vehicles and contact tyler
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Ross Downing Chevrolet, INC. and we hope to see you again.
Worst Experience I have ever had with a car dealership.
Worst Experience I have ever had with a car dealership. I was attempting an out of state deal with Chris P. He was not communicating at all! I was told feel out application we will pull the keys. That was Wednesday night, Friday morning I had not received any numbers, rates or anything so I called. I told them this was the worst Experience ever they swapped salesmen & all the sudden with hours they accidentally sold the truck that they pulled my credit for. They then offered another truck for 2000 more. When you do out of state deals you communicate how hard is that!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Worst Experience I have ever had with a car dealership.
Worst Experience I have ever had with a car dealership. I was attempting an out of state deal with Chris P. He was not communicating at all! I was told feel out application we will pull the keys. That was Wednesday night, Friday morning I had not received any numbers, rates or anything so I called. I told them this was the worst Experience ever they swapped salesmen & all the sudden with hours they accidentally sold the truck that they pulled my credit for. They then offered another truck for 2000 more. When you do out of state deals you communicate how hard is that!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (985) 345-1285 to discuss your concerns, as your satisfaction is of utmost importance to us. Andrea Arnold Business Development Director aarnold@rossdowning.com (985) 974-5744
Very professional and knowledgeable very nice and clean
Very professional and knowledgeable very nice and clean dealership would recommend to shop there good experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there! We're so If you have any further questions, please give us a call. We're always happy to help! happy we were able to help you out! Thank you again for choosing Ross Downing Chevrolet, INC. and we hope to see you again.
Unacceptable
Service is absolutely horrible at this dealer. Took 6 days to replace a radiator due to ?issues? and then wouldn?t give me a loaner or a call back front her manager that I requested. Never buying a vehicle from here again. Customer service matters.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (985) 345-1285 to discuss your concerns, as your satisfaction is of utmost importance to us.
Ross Downing Chevrolet
The salesman (Shawn Brown) was very knowledgeable of the 2024 Chev/Silverado Z71 I purchased and was very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I came from out of state to buy my new 2024 Chevy Equinox
I came from out of state to buy my new 2024 Chevy Equinox and I was extremely pleased with the experience. The sales associate, Olivia, was wonderful -very helpful and extremely personable. The financial representative, Damon, went out of his way to help me find the best deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car