Skip to main content

Nalley GMC

(72 reviews)
Visit Nalley GMC
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00pm–4:00pm
Sunday Closed Closed
New (912) 580-3924 (912) 580-3924
Used (912) 580-3938 (912) 580-3938
Service (912) 580-3934 (912) 580-3934

Reviews

(72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I will start by saying I thought this dealership was...

I will start by saying I thought this dealership was different. I couldn't be more wrong. Like many in this current state of the country, they also are practicing a form of bait and switch. Buy with caution. The listed/advertised price will not be what you will be offered. Yes it will be that vehicle, however there will be an additional amount on the offer sheet called "market value adjustment" or something to that effect. In my research that could be upwards of 10k more than MSRP. If you are desperate or don't care about paying MSRP plus the additional 10k than that's good for you. It's not the fact that a dealer can charge what they want, its the fact that that amount is not listed anywhere until you start the negotiation. So don't bother with the online buying tool it will be far above the amount you are thinking. Again if you are testing the waters or serious about buying, ask about the hidden amount before you waste your time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Chris Phillips - General Manager

Service

Ashley is always fast and easy to deal with, friendly, and courageous when making an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Ashley was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Chris Phillips - General Manager

Customer

Great customer service and professional people . Very knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Department

Ashley was very professional, friendly, and empathetic while making sure I was well taken care of in a timely manner. She is most definitely an asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Completely Satisfied

Preston is the Best! I have never in all my car buying experiences had a salesman so sincere in just listening to what I needed! You have to ask for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car buyer

These people lie to you and do not stand behind their sales. They wired hitch up wrong, whichcaused my rear window defroster not to work.another go charged mr to tell mr that had been done. This should have been a warranty issue.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

DAVID AREM IS THE SALESMAN YOU WANT!

David exhausted every resource and used every trick he had in his bag to help me out. He was kind and patient with both my wife and I through the whole process. He took both her feelings, and mine into account while trying to help us. We also had a screaming baby sitting in the backseat with him while test driving the car I was looking at. I am almost impossible to work with and I know that. David Arem could very easily have become frustrated with my antics, but he hung in there with a great attitude. David Arem will always get the first shot at my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mike, reviews like yours are truly a breath of fresh air! David is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, James Stevenot - General Manager

They touched me in my no no spot

I didnt fight it so I bought a 2017 civic EX-L for 22.5k then tax tag and title it was 24.5k and i got ceramic tint which i recommend btw

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Terrible experience

Finance manager was very rude when I would not purchase vehicle immediately. Later found out that vehicle was listed on their web site for $3,000 less than the quote he gave me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent!!!

Overall experience was amazing! Jimmy McMillan is a phenomenal person and awesome salesman! Go check him out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No