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Bill Utter Ford

(4,378 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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The Service Consultant Don Swift always takes the best...

The Service Consultant Don Swift always takes the best care of my truck’s needs in a timely manner and this visit was no different. Thank you Don for all of your hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The whole process was simple and very fast. This was our...

The whole process was simple and very fast. This was our second vehicle in 4 months to purchase and the service didn’t disappoint, they more than met our expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I worked with Dan Corthell on the purchase of a new 2021...

I worked with Dan Corthell on the purchase of a new 2021 Ford Explorer. He was very responsive, knowledgeable, and friendly. He made the process painless. For finance, I worked with Toronto Spikes. He, too, made the process very easy and took the time to explain everything. He didn't rush me through the signing of documents. Overall, the experience at Bill Utter Ford was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quincy Alonzo is the very BEST! Very professional,...

Quincy Alonzo is the very BEST! Very professional, helpful, and honest! He consistently provided excellent customer service! Truly the BEST experience EVER! WE LOVE QUINCY!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I made an appointment & they were prepared to begin work...

I made an appointment & they were prepared to begin work when I arrived. Papers already filled out. Greg Hall always goes above & beyond to take care of me & my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always enjoy coming to Bill Utter. Everyone is friendly...

I always enjoy coming to Bill Utter. Everyone is friendly and helpful, service is great, and you are treated like family. Can't recommend enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We are a NEW Construction/Telecommunications Company in...

We are a NEW Construction/Telecommunications Company in the Area From the minute I spoke to Perry on the phone and Don in person as "our Guy" it has been a great - smooth experience. Very happy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Danny Morris is the best service advisor in the world. He...

Danny Morris is the best service advisor in the world. He has consistently provided excellent 5 star type of service for several years. We love Bill Utter Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is my second car from Bill Utter, and I'm happy to...

This is my second car from Bill Utter, and I'm happy to keep giving them my business as long as they keep employing honest, friendly folks like Cory and the team :) thanks for making the process as pain-free and quick as possible today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I used to take my trucks to Sam Pack in Carrollton. Bill...

I used to take my trucks to Sam Pack in Carrollton. Bill Utter provides a night and day customer experience in comparison!! Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.