Reviews
The service team quickly got my inspection complete after...
The service team quickly got my inspection complete after forgetting to perform, I had to return later that day due to another appointment I had scheduled.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello. We are so very sorry about that and can ensure it will never happen again. If you need anything else, please reach out to our Operations Manager, Art Starr, at 940-321-7416.
I had a fantastic experience for my first time buying....
I had a fantastic experience for my first time buying. Cory was patient, dedicated, and very knowledgeable! Even when the car I found online wasn’t available, Cory worked to find a car I loved at a manageable price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant service visit. Service writer was courteous...
Very pleasant service visit. Service writer was courteous and attentive to my needs. Service was completed in a timely manner. Thanks again. Car washed was a bonus.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall everything was fine. Service did forgot to check...
Overall everything was fine. Service did forgot to check my tire pressure. Not a big deal but if they forgot that what else was missed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service from their service department. I worked...
Great service from their service department. I worked with Tony who got me in and out, and kept me up to date on what they were doing. Waited in the clean lobby while they did the work, will definitely be back to them for future service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service associate, Mike--tall gentleman-- was friendly...
My service associate, Mike--tall gentleman-- was friendly and quick. I had a good experience. I would definitely recommend Bill Utter to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One of the worst experiences I’ve had with a service...
One of the worst experiences I’ve had with a service provider, in a long time. Poor communication. Never even got to my vehicle. Dislike.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello. We are so very sorry to hear this and can understand your frustration as we want all of our customers to have a good experience! Our Operations Manager, Art Starr, will be reaching out to you. Should you miss his call, you may reach him on his direct line at 940-321-7416.
Wonderful service for my engine replacement. Mike was...
Wonderful service for my engine replacement. Mike was very helpful and answered all of my question. I will come back for my future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Couldn’t say enough good things about Casey Patton &...
Couldn’t say enough good things about Casey Patton & Chase Blaine. This is my second purchase from these two (first was at a different dealership) & I was even more satisfied than the first time. They understood what I wanted & understood that I didn’t want to spend all day in a dealership to get it. They did all the leg work & the only time I went to the dealership was to pick up the car. 10/10 will always recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your help with my purchase my...
Thank you so much for your help with my purchase my family has always had such a great experience in working with you. I also appreciate your assistance in the past. Outstanding individual as well as a Christian man. I appreciate you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car