Bill Utter Ford

John Witt took great care of me and my truck service was out standing very professional I Look Forward working with the team in the Future

I was able to get an appointment quickly, drop off was fast and easy, and truck service was completed same day. Mike explained the service thoroughly and kept me up to date on status. Truck was washed and ready to go when I arrived. Couldn't be happier.

Great team! Everyone is friendly and ready to help. I look forward to doing business again soon and also look forward to seeing if the service department is as good as the sales department.

Enjoyed the whole process. Hope to buy another vehicle. The truck was clean and fuel of gas! My son loves the truck and glad he found that color. Thank you.

Very enjoyable experience. Doyle was very helpful. I have enjoyed my new expedition and he has followed up with me as well. My family looks forward to other purchases.

Patrick was super helpful, easy to talk to, and didn’t pressure us to buy anything we didn’t need or want. Very easy process, from the test drive process through financing and signing on the dotted line.

Had an appointment and they were able to get me in and out within 30 minutes so that my kids didn’t have to wait!

We ordered this 2021 Ford Edge and well worth the wait. We’ve been a customer 10+ years. Good value on trade in. thank you.

If I could give negative stars I would. I came in with the driver's side lumbar blowing a fuse. I have an extended warranty on this vehicle and I agreed to the 100 dollar "diagnosis" fee that would be refunded. The service writer Mike Richardson called me and stated "wires under seat got wrapped around the seat tracks and I would have to pay for fixing it. He quoted 550 dollars to fix it. I am a former "trimmer" I worked for years as a electrician in a dealership. I diagnosed this before taking the car in. There was NO damage to the wires under the seat. The fault lay INSIDE the seat at the lumbar connector. When I went to the dealership I demanded to see the damaged wiring. Mike brought the car up and it had the BACK and SIDE of the seat dissembled. The problem was on the INSIDE of the seat NOT the underside. He showed me a connector that had wires pulled out. So what? The damage happened INSIDE the seat and should have been covered by warranty. Warranty pays the tech and Bill Utter minimally and obviously this dishonest dealer wants to make more money by customer pay work.I can prove this with pictures that show NO DAMAGE TO THE WIRES UNDER THE SEAT. Avoid this dishonest dealer at all costs.

They're the BEST. I called different states and lots of dealerships here in Texas and the only one that treated me with respect and honesty was Bill Utter Ford. Sales man Mr. Casey Patton is an Excellent and Professional guy along with Mr. Justin Custis in the finance dept. Mr. Art Starr in Management dept. And Mrs. Denisse........ Our experience with Bill Utter was incredible, super fast, and really smooth. I will buy my next vehicle with them. Thank you so much guys for helping me and my family getting such a beautiful 2020 Ford Expedition Max. Mr. Casey Patton sales man, this Army Veteran will always be thankful for helping me getting the suv that my wife and family wanted. I will tell my fellow comrades about you and Bill Utter Ford. Thank you, and God Bless the Bill Utter family more and more...... Mrs. Utter you have an awesome Team of individuals that make the difference with their professional service.... 👍👏😀