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Bill Utter Ford

(4,378 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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My visit was for rear brake problems and I dreaded going...

My visit was for rear brake problems and I dreaded going in ,thinking I would have to leave my van for at least 24 hrs because I did not have an appointment Eddie Church met me and reassured he would take care of me quickly, as he knew I could not work with all my tools in my van. Eddie had me an estimate within a half hr. Within 2 hrs I was back on the road with new brakes, oil change and a car wash I will definitely return to Bill Utter for service as long as people like Eddie Church work there! Completely satisfied Michael E Turton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Did a great job repairing my truck and had a loaner truck...

Did a great job repairing my truck and had a loaner truck for me to drive. Most of my family has used Bill Utter Ford. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great car, great deal, I’m pretty happy with that. If you...

Great car, great deal, I’m pretty happy with that. If you are looking for a Ford, you must pay them a visit. I’ll not regret about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing dealership, staff (Art) sales (Kelli, Patrick)...

Amazing dealership, staff (Art) sales (Kelli, Patrick) and service (Bill) Toronto, such good care in our F150 purchase and service! Joyce and I are happy customers!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have used Bill utter for the last 3 trucks thaT i have...

I have used Bill utter for the last 3 trucks thaT i have purchased and will always use them for service. Its quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have purchased 3 vehicles over the last 20 years from...

We have purchased 3 vehicles over the last 20 years from Bill Utter Ford and every time we receive excellent service and excellent support after the sale. I can't see changing our buying habits in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership Doyle Chaffin located the vehicle...

Excellent dealership Doyle Chaffin located the vehicle that I was looking for in two days. He quoted me a fair price and I made the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome friendly service as always. Thank You John Witt...

Awesome friendly service as always. Thank You John Witt and Bill Utter Ford ! Sharon at the cashier is always a pleasure as well. Keep up the great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bill Utter Ford is the only place I buy cars or get my...

Bill Utter Ford is the only place I buy cars or get my cars repaired. Even everyone in my family goes there, even my in-laws!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve never been in such a personal turmoil with anxiety...

I’ve never been in such a personal turmoil with anxiety through the roof in my whole life. In the midst of my personal issues Bill Uttee Ford helped me immediately with first class customer service not once but twice. As a nurse working 73hes a week, mother of a special needs son and daughter who is a barrel racer and going through divorce.....these guys gave me comfort in handling my truck issues immediately!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.