Reviews
I had an issue on a road trip from Dallas to Oklahoma,...
I had an issue on a road trip from Dallas to Oklahoma, and had my car towed to this location at 11:30pm. Danny called me first thing in the morning, kept me updated on my vehicle throughout the process, and had me on the road the same day! Great service at a reasonable price. I recommend this location to anyone in need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We got a great deal and paperwork was ready to go when we...
We got a great deal and paperwork was ready to go when we came in, out in about an hour and a half or so
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patient, Informative, willing to work with us as we drove...
Patient, Informative, willing to work with us as we drove several vehicles. Worked with us and answered all our questions and gave helpful information. Once our decision was made all the paperwork was done in the best timely manner. Happy with our decision. Thank you Ivan, of Bill Utter Ford, Denton.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I will definitely purchase my next vehicle from Bill...
I will definitely purchase my next vehicle from Bill Utter Ford. They were straight up an very fast. From sales through finance they were 5 stars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick service. Got there at 7:15. Had the works done oil...
Quick service. Got there at 7:15. Had the works done oil change, tire rotation, multipoint check, car wash and out by 8:00. Great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service, fair price and got my car done in a timely...
Great Service, fair price and got my car done in a timely manner . Asked for the works package but they forgot to rotate my tires.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I called Eddie and he got my recall scheduled quickly and...
I called Eddie and he got my recall scheduled quickly and the service was performed in a very reasonable timeframe. Everything was done per our discussions and explained thoroughly. The price for the service I had done was very reasonable as well. I will be back the next time I need service! The only complaint I have is that when I got back into my truck things in my console were pulled out and the phone charger I leave in the truck was now in the USB (I don't use the USB) and laying across onto the drivers floor. In my mind it appears someone, probably a technician, pulled it out and connected their own phone to it. In the future it would be wise to put items back where you found them like you found them if you are playing with customers items.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phil in used cars was great to work with! We have...
Phil in used cars was great to work with! We have purchased several vehicles with him! Found exactly the vehicle we were looking for. Smooth process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had Wonderful service! Casey was an awesome salesman!!...
I had Wonderful service! Casey was an awesome salesman!! I appreciate all the hard work in getting me into a new Ford edge!! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car shopping experience we have ever had. This was...
Best car shopping experience we have ever had. This was the 8th vehicle that we have bought from Phil. I recommend him to anyone that is looking for a car. I have known the Utter Family and done business with them for over 40 years and would never consider buying a vehicle anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car