Reviews
Very good service! First time being at that dealership...
Very good service! First time being at that dealership and made it feel like I was welcome & was taken care of! Really just represents Ford as a whole!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great everyone was nice. The service...
The service was great everyone was nice. The service department even was my truck before they gave it back to me, and I really didn't have to wait for some to come take of me, as soon as I arrived someone was there to greet me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
By far one of my best car shopping experiences so far!!...
By far one of my best car shopping experiences so far!! Juan Millan was very attentive to my needs and requests and was real detail oriented in his work which made things move along very smoothly without any issues popping up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John Alexander understood that we did not have to buy a...
John Alexander understood that we did not have to buy a new vehicle and that we would only buy if the deal was right. He was able to get his manager to agree to our deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our service advisor, Mike, was excellent. He...
Our service advisor, Mike, was excellent. He communicated every step of the way and was very personable. This was our first time and we will be back! Thank you Mike
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was our fourth purchase at Bill Utter and I have to...
This was our fourth purchase at Bill Utter and I have to say that while each of the purchases were fairly easy, the last was by far the best. This was the second purchase dealing with Adam Russell. He is excellent at understanding the need of his customer, is easy going and goes above and beyond in doing the customer right. This was our first time dealing with Mike Lewis in Finance and normally this is the worst part of the process, Mike made it quick, easy and painless. I would highly recommend this dealership and these employees to anyone. It was a great experience and I have always been satisfied with the service provided by Bill Utter Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ok, I know I already did this but for some reason the...
Ok, I know I already did this but for some reason the picture that posted with my initial review had someone else’s faces and truck! Lol. No problem, because I’ll say it again... Cory at Bill Utter Ford was a rock star! Thanks for the banter and the honest up-front’ness’. It was fun and appreciated. Hope to keep my truck a long time but perhaps we’ll do this again sometime!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan Corthell is a great salesman and guy! He made our...
Dan Corthell is a great salesman and guy! He made our experience so easy. We were so excited to get our new car! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joseph helped us get the vehicle we wanted at a great...
Joseph helped us get the vehicle we wanted at a great price. I’m a repeat customer because the service and sales team is awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the 5th vehicle that we have purchased from Bill...
This was the 5th vehicle that we have purchased from Bill Utter since 2006. The proof is in the pudding! They’ll take care of you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car