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Bill Utter Ford

(4,378 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Danny did a great job.dropped it of in the morning he...

Danny did a great job.dropped it of in the morning he knew what time I had to have it back and he did it. Doyle always gets me what I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They Love me and my car!

From the time I drive in until the time I leave I feel like my car has gone on vacation! I am waiting for my coffee to finish brewing so I can sit in one of their comfy chairs and look for an interesting email or facebook post. The next thing you know they are calling me to the desk because the service work has been completed! Just a great place to do business and they keep my car happy, that keeps me happy and my husband appreciates it when Mama is happy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Cory was awesome to work with definitely recommending...

Cory was awesome to work with definitely recommending this dealership and Cory to everyone. Can't wait to buy my car car ,van ,or truck here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clean, friendly, accommodating, efficient, nice,...

Clean, friendly, accommodating, efficient, nice, detailed, easy, choices, hassle-free, simple, relax, convenient, location, access, help, price, trade-in, negotiate, final, good, great, follow-up, done,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bill Utter Ford and Doyle Chaffin went above and beyond...

Bill Utter Ford and Doyle Chaffin went above and beyond to make sure that we were satisfied with our new truck when things did not go exactly as planned. This is why we drove to Denton Tx. from Junction Tx. To buy another truck from Bill Utter Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adam did an amazing job of getting me in a great vehicle....

Adam did an amazing job of getting me in a great vehicle. I have worked with him with several vehicles for work and personal!!! Always have taken amazing care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast & efficient ,,, as usual!

Big job or small, Bill Utter Service hits it out of the park! Danny Morris is excellent. I look forward to him being my service advisor because I know it will be done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Sales Experience

Ivan at Bill Utter Ford was great, showed my wife and I a whole range a vehicles before we decided on the 2020 Explorer, and have loved it since, it has plenty of room for when family comes to visit. Thanks Ivan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience with Bill Utter Ford. The...

I had a great experience with Bill Utter Ford. The weather was nasty outside with a freak snowstorm, but everyone was incredibly friendly and super helpful. The entire process was painless. Truly top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Keri was the best! Got me in and out for an oil change...

Keri was the best! Got me in and out for an oil change super fast. It was very professional how everything got done and taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.