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Bill Utter Ford

(4,379 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Larry and Ken were a great help to me. Very easy to work...

Larry and Ken were a great help to me. Very easy to work with and just did a great job overall. Thanks guys and keep it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience on the purchase of my used 2015...

Wonderful experience on the purchase of my used 2015 Toyota 4Runner. Appreciate the professionalism provided by the salesman. Top notch young salesman and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mike was phenomenal! I came for a test drive and ended up...

Mike was phenomenal! I came for a test drive and ended up leaving with the truck of my dreams!I truly feel he worked to get me the best deal possible!! HIGHLY RECOMMENDED!!! Next vehicle purchase will be through him. I bought my last new vehicle through Mak Haaik and i can easily say mike and the Bill Utter team blew them out of the water!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I received excellent service the day I bought my 2020...

I received excellent service the day I bought my 2020 Ford Edge. Michael Rodriguez is a great salesman!! Chase B. and Taylor were very helpful too!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales Person

Ivan barrios met my Son and I on arrival, welcomed us and let us know he was there to assist us if needed. Ivan showed us the vehicles we wanted to look at and I traded for a Ford Ranger. Ivan is friendly, courteous and is a professional doing his job. I n other words he is a Outstanding assest for Bill Utter Ford. All personnel we met were nice and helpful. Still have accessories to be installed on my Ford Ranger,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have now purchased three vehicles from Bill Utter Ford....

I have now purchased three vehicles from Bill Utter Ford. The sales staff and finance personnel have always done a great job getting me into the vehicle I’m wanting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helped us out very much. Jason was a nice guy and helped...

Helped us out very much. Jason was a nice guy and helped us with everything we needed. He answered all the questions we had about ford. Very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

Danny was very friendly and did not sell me anything I did not need. I will be back for my service needs on my F-150

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service and price.

John was great to work with, price was better than other quote I had received from an independent car repair company and all work was completed same day. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Michael Rodriguez

Mr. Rodriguez is a professional who genuinely cares about his customers. He desires only the very best fit for the customers he serves. There was absolutely no high pressure sales pitches,only informative, friendly, honest and transparent discussions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.