Bill Utter Ford

My family has an awesome experience buying an Expedition from Bill Utter Ford. The customer service from the entire and the communication was as good as we could have hoped. They worked well with us on pricing and were great to negotiate with on our trade in. Highly recommended dealership!

Michael Rodriguez helped me find the right truck at the right price. Couldn’t be happier with my experience with him. Not pushy at all.

I set up an appointment 8am on Monday January 13th to run a diagnostic and then fix the issue. At 2:30pm I called and the service rep tells me that nothing has been done and things were so busy that he didn’t believe it would even get diagnosed. The issues were fixed by 4pm on Tuesday January 14th. My frustration was this, why do I need to make an appointment if my appointment doesn’t assure me the service on the day of my appointment? I was inconvenienced an additional day, because my car was just sitting at the service center 24 hours before being diagnosed.

I've been having my vehicle(s) serviced at Bill Utter for years, those guys have always taken excellent care of me! Whether I need air in a tire, an oil change or a repair, they stand out from the crowd for sure.

Really like the dealership except for one of the car salesman that want completely honest. I really sorry to have experienced this situation. I don’t know if I will be back.

Awesome service by Johnnie. Take care of the customer without hesitation. Skid plate was hanging on the ground. Reattached and my wait wasn’t long at all. Thank you.

Everyone was awesome! From the time I pulled in, to the time i left. Always professional service. All of the service advisors kept me informed as to what was going on with my truck. Thank you to everyone!

Mike Rodrigues was great and I will be returning! My new 2020 Ford Explorer is awesome and stands out way more than the competition. B

Took my truck in for maintenance and was greeted quickly, walked through the problems one by one, and got me on my way. Professional and prompt. A+

Larry and Ken were a great help to me. Very easy to work with and just did a great job overall. Thanks guys and keep it up.