Reviews
Carrie in service was great and very helpful in service depy
Carrie was a great help in scheduling the service appointment. She also made my my doctor's appointment on time with the delivery and pickup of myself with the help of the courtesy can. When the time is needs for service I will be there again. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Another outstanding service app’t
Brought vehicle in on a recall notice as well as oil change and had them check on two other issues. Everything was thoroughly done per usual. Danny Morris does a great job. Also extended the warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick oil change
Took my car in Saturday at 2:15 for oil change and tire rotation. Car was finished by 2:45. Great Service. I highly Recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Fast friendly service. The service technician is always so knowledgeable. Explains everything they are doing. They do not try and over sell you. Nice clean waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easiest purchase I have made
I was looking to buy a car for my youngest daughter and our salesman Quincy Alonzo made the experience easy and pretty much hassle free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Experience in buying a new car
My husband and I were very pleased with Bill Utter Ford. From our salesman Mike Rodriquez, to the finance manager. This is our first Ford and we are very happy with the price, service and the car. We are looking forward to having our car serviced at Bill Utter Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and painless
It was a great experience. They got me in and out swiftly, which was the best part. The cost was better than any other I could find. And, the price they gave me was the same when I got to the finance office. Superb !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great price and a great experience.
I drove for six hours because of the great deal. Everyone was very helpful and friendly. Would recommend to my friends and also buy from them again. Richard
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job
Took care of all issues and then some I did not know about. Helped with some minor issues that needed fixing. Staff was very respectful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had to take it back several times to get it right.
My salesman Phil was great. But the the service department was not. They were to paint the bumper due to a blemish and clean out some mystery residue in the trunk. When I got it back, the car was not painted correctly and trunk not cleaned. Car smelled like decay on the inside. Took it back for repaint and detail to get rid of residue and smell. Repaint done better but car detailing was shoddy i.e. streaks and missed dirt spots and the decay smell was still there. I ended up finding the smell in the car mats that had not been cleaned. I will throw them away and clean the trunk carpet they layed on to get ride of the residual smell. Seems like they were in a hurry and did not pay attention to details.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair