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Ernest McCarty Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (318 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ernest McCarty Ford from DealerRater.

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Great Service!

I purchased a 2015 Ford Escape. I am very happy with my whole experience. Everyone at Earnest McCarty Ford was friendly and helpful! Great service! I would highly recommend buying your next car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales staff along with the other departments aim to deliver 100% customer satisfaction. We want to make each and every visit a very pleasant one. Looking forward to seeing you during your next routine visit.

Mr Daniel Milster

It was an efficient job as I always anticipate from McCarty Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride ourselves with efficiency. Knowing your are safe on the road at all times gives us comfort. We look forward to seeing you during your routine visit.

Paul Smith

I've been coming there so long they know me when I come in. That's a plus but they have always done top notch work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves at delivering excellent customer service along with a friendly smile. We look forward to seeing our regular customers. Knowing that you are safe on the road at all times gives us great joy. Looking forward to your next routine visit.

Great services

Bought tires. Had several special requests regarding mounting and inflation. Tire shop handled requests well. Work done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the tire to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves at delivering quality service in a timely manner. We look forward to seeing you during your next routine visit.

Sinsei

Always friendly and courteous staff. Service is quality and taken care of quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department along with the other staff aim for 100% customer satisfaction in every department. We look forward to seeing you during your next routine visit.

Fantastic service

Gary and Jimmy Blue helped me to sort everything out. 5 * service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Garry Lambert and Jimmy Blue along with the other staff strive for 100% customer satisfaction. Please do not hesitate to call or stop by for any of your automotive needs. We look forward to your next visit.

Good service

You would have 5/5 and 10/10 rating if we had not had to wait to get parts and then bring the vehicle back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. We apologize for any inconvenience during your visit to our parts department. Sometimes if the part is pretty rare then we may not stock that item. We will make sure your next visit is a more pleasant. Looking forward to seeing you soon.

Quick and reliable service

This was an oil change on my 2010 f150 ,I have trusted this quick lane with my maintance on this vehicle since the time of purchase, also have moved my other two ford vehicles to this quick lane. Thank you for the quality job on my Ford vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department goal is 100% customer satisfaction. We pride ourselves in delivering quality service in a timely manner. Knowing that you are safe on the road at all times is our goal. Looking forward to your next routine visit.

Great experience!

Bought a 2014 F-150 XLT from Jeff Richardson and was overwhelmed by his attention to detail, his willingness to answer any an all questions and his his professionalism. The truck is everything I was looking for and Jeff was very helpful in his demonstration of the trucks features. Jeff also introduced me to Kelly the service manager and they set me up with my first service appointment. Overall a fantastic experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Jeff Richardson along with the staff pride themselves in delivering excellent customer service. It is very important to our staff to cover every inch of the vehicle before any customer take delivery. 100% Customer Satisfaction is what we aim for daily. Looking forward to seeing you during you first routine visit.

fast and convient

very friendly,fast and convient. AAAAAAAAAA++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department aim to deliver quality service in a timely manner. Efficiency is very important here at Ernest McCarty Ford. We look forward to seeing you during your next routine visit.