Reviews
Write a reviewGreat service
Staff very courteous, acknowledged my presence immediately and took care of my vehicle as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department are constantly making sure every customer has been assisted as well as updating them on the status of their vehicle. We look forward to taking care of all of your automotive needs.
Ancillary services - tire purchase and mounting
Purchased tires and had mounted. Had special requests re mounting (nitrogen fill, other special requests.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our staff pride themselves at being very professional and efficient. Making sure you are safe on the road is our job. Looking forward to seeing you during your next routine visit.
Lease trade in
Really was pleased with my salesman. He did a great job helping me and giving me the deal I was looking for. I would suggest that the dealership should have an area for children to be entertained while the sale is being completed. My Wife was asked to sign her part of the paper work by the sales manage and was suggested not having to stay while finishing the sale. My Wife was really looking forward to driving her new car from the dealership but I ended up doing it instead.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our staff are very knowledgeable and we make sure you are provided with the best price upfront. I will suggest some sore of entertainment to management. We want you visit here as comfortable as possible. Again, Thank You for choosing Ernest McCarty Ford. Looking forward to seeing you during your first oil change in our Quick Lane department.
Great Service at Ernest McCarty Ford
Steve and Kelly are always very helpful and accomodating when I have to come in for any type of service work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Steve and Kelly are truly awesome. Our Quick Lane department take pride in delivering excellent customer service in a timely manner. We look forward to seeing you during your next routine visit.
Mrs. Aurelia Tatarek
2014 Ford Focus. For the last 30 plus years both my husband and I have purchased our vehicles from Ernest McCarty. We have always been treated like we were family. Other dealerships are closer to our home but we would not consider going anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We value the relationship and it is truly an honor to have you in our home. Ernest along with his staff pride themselves at 100% customer satisfaction. Our home is your home. Feel free to stop by for a cup of coffee or just to say Hi!
service
I really like the way this dealership handles my needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We pride ourselves in taking care of all of your automotive needs. Knowing that you are safe on the road is what you aim for. Looking forward to seeing you during your next routine visit.
Great service at Quick Lane.
Service staff at Quick Lane were very aware and attentive to my needs as well as others I noticed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. The Quick Lane department staff are very dedicated to each and every customer. Making sure are safe on the road at all times is what we aim for. Looking forward to your next service visit or stop by for a complimentary cup of coffee on us!
Very good
Every time I go to Ernest McCarty I have a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We aim to build relationships for years to come with each and every customer. Looking forward to your next routine visit.
Service at McCarty Ford
Service was excellent and didn't take any longer than was told to me by service person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department take pride in delivering excellent service in a timely manner. We enjoy taking care of all of your automotive needs. Look forward to seeing you soon.
Ron Sass, 2015 Mustang GT
Extremely friendly. Had a blast and was worth taking the day off of work to enjoy picking up my new 2015 Mustang GT. (not that you have to take the entire day off...but I wanted to enjoy!)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. The new 2015 Mustang is definitely worth taking the day off for. We really enjoyed having you spend the day with us. Look forward to you stopping by to say Hi or for a complimentary cup of coffee on us! " Enjoy your new Pony!"