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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Hands down the best dealership in Oklahoma!

Bob Moore makes the car buying process easy! Prices are great, salesmen are great, financing is easy, we really enjoyed our time at Bob Moore. The service department is also top notch! From warranty work to regular maintenance I have been very impressed! I will buy every vehicle from Bob Moore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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The salesman, Dylan was great, his man up the line worked

The salesman, Dylan was great, his man up the line worked well with us, then we got to the paperwork guy and unfortunately he was awful (just doing paperwork, not anything to do with the sale of the car), however I will go back to this dealership again! Thanks Dylan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The salesman and finance team had everything ready before

The salesman and finance team had everything ready before we drove three hours from Fayetteville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Review

Salesman doesn?t have any interest in customer service after the sale

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car Purchase

The entire process was very pleasant from beginning to end. Everyone was courteous and ensured I was comfortable. Great Job !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Poor customer service

Traded for a 2021 palisade to get a 2022 ford ranger. First oil change is due but of course no return call from the dealer. Talk about poor customer relations. Paying for my oil change out of pocket. I will never do business with this dealer again. All they want is your money or your trade. Was promised a call this morning but you guessed it that never came.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Smooth purchase on my 2022 Ram Rebel

Traded in a 2018 Jeep Wrangler Rubicon and bought a 2022 Ram Rebel. I only saw pictures of the vehicle on line and it was in excellent condition when I drove down to purchase it. Smooth buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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John?s Service

Our experience with Jordan was very friendly and helpful. Everyone that stopped and talked to us were very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob Moore Ford and their knowledgeable staff made my car

Bob Moore Ford and their knowledgeable staff made my car ordering and buying a breeze. Will be back in the future for my next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience.

Dylan Wolle was my salesman and did a great job. He was responsive and fair. I would buy from this dealership and from Dylan again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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