Reviews
It was a great experience
Thanks for the good work that you all did. You all respond to my messege in a reasonable time y'all also keep checking up on my truck. Keep doing a great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Excellent service
The only dealership I have ever dealt with that wasn't like an appointment with your dentist for a root canal. I would recommend this dealership over any of my past experiences.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts, Michael! Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit!
Very pleasantly surprised
Best sales and service experience I've ever had, no high pressure, no games just a friendly all round car buying experience. I would definitely recommend Kermit in sales and Josh in service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! If you have any further questions, please give us a call. We're always happy to help!
Great service
This is 3rd year we have had our diesel truck serviced by Bob Moore Ford and couldn’t be more pleased. We had oil and filter changed. Best experience with service of vehicle ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this feedback! We are pleased that our team was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
Uninformed but understandable
No information from svc advi.no return phone call it took a month to get my truck back. advised me of diagnostic fee not covered at time of paying instead of getting authorization to diagnose before tear-down.scratches on my truck deducted 200 acted as if it was a favor. But I will come back not mad
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very happy with experience at BOB MOORE
Found the truck we wanted. Dealt with Kyle Christian. He helped us through the whole process he was helpful made it go smooth. This is our 4th or 5th vehicle we have purchased from here we keep coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new truck, Amy! We are pleased to hear Kyle provided you with a smooth buying experience. We look forward to working with you again!
Happy with service and truck purchase
Found the truck we wanted. Dealt with Kyle Christian. He helped us through the whole process he was helpful made it go smooth. This is our 4th or 5th vehicle we have purchased from here we keep coming back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Amy! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great Experience
I have always had a great experience and fast service. Thank you to Josh Clift for getting my truck in and out fast. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Terrible service and terrible timing.
I made an appointment for 8:15AM and when I got there at noon it was still not finished. This has happened on multiple occasions.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Typical fast and reliable service from a Ford dealer
We rolled in toen from Houston, Tx and front brakes were making noise on a Thursday night. By Friday we had it into Chad at Bob Moore Ford OKC and he had it turned around same day with reasonable rates. Thanks to my Dad Sean Rhodes for referring us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!