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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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2019 f250

Very professional knew exactly what he was doing got us in and out in fast did not push to buy very respectful best experience with buying a vehicle by far! Very happy with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

Service

Always fast and friendly. Love that you can make an appointment too. Bob Moore dealerships are always interested in your experience and happiness with your service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Bob Moore is the only way to go!!

I was thoroughly impressed by the service I received at Bob Moore from before ever making it on the lot to the moment I drove off in my new car. I was in the market for a brand new car, which would be my first ever car purchase. I had talked to an Alexandra Ingram on the phone and over text regarding the car that I was interested in. I let her know when I was on my way there and she had the car pulled off the lot and over to the side so I was able to immediately look at it and test drive it. Once we got to the lot, we were greeted by the kindest and most knowledgeable salesman. Shannon did such an amazing job at answering all of my questions regarding the car, and he was an amazing resource when it came to all of the features the car had. He let us test drive the car and made sure to share about all the features and teach me how to use them while driving it. He was extremely kind from the moment he shook our hands to the moment he handed over the keys and waved goodbye. I will obviously not be needing to go back to Bob Moore for quite some time; however, for all future car purchases, I will be going to Bob Moore. Without question their staff and service are unmatched. If you are in the market for a new car, go to Bob Moore. You will not regret it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Shannon was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

Very professional and friendly deal

I called and said I wanted to look at a pickup that met my needs. My salesman had the truck pulled up and fueled ready for a test drive when I got there. Negotiations were fast and friendly. Went to lunch while my new pickup was washed and topped off with gas. Salesman showed me new features of sync and I was on my way. This is my 4th F150 and is a great truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent Customer Service & Care

Dusty and the Bob Moore service team were outstanding to this traveler in need! I cannot express my gratitude enough for their care when I had to make an emergency stop at their service drive before completing our drive back to Texas. Dusty was thorough in his explanation of the issue and the resolution to the problem. He kept me informed throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

Onboard computer problem

After a hard reboot, the problem was quickly diagnosed. I had a next day service appointment and repair. Dusty my service consultant made the experience as convenient as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We hope to see you soon!

Pleased

Dusty was very helpful and friendly. He gave me a loaner to drive since they were going to have my truck a few days. I got my truck back and problems seem to be fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Troy, we are glad we could help! We look forward to your next visit! Take care!

quick and easy

Brought in a truck I wanted from out of state, put there customer service on it and got me in and out quickly and happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are so happy to read such a great review about Bob Moore Ford! We look forward to your next visit! Take care!

Great

Best experience buying a car loved it do much very very very very happy no words ca express thank you. So much have a great day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Moore Ford. We hope to see you soon!

Excellent customer service Dusty Rose is the man!

Excellent customer service Mr. Dusty Rose is the man! He goes above and beyond to make sure your needs are meet.... I recommended Dusty for employee of the year he is awesome. Best customer service ever @ Bob Moore in OKC! Shout out to Dusty all the way from Fort Worth TexasπŸ‘πŸ˜ŠπŸ‘

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Linda, we're happy you found our staff to be so supportive during your experience here at Bob Moore Ford. We can't wait to see you again, have a great day.