Skip to main content
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

2017 Ford Mustang

It was an easy and breezy experience trading my old car for my new dream car. The sales rep Kenny Thornhill is cool to work with and is very knowledgeable, explained all the features, do's and don'ts of the car. I would also thank John Tracy the sales manager for getting me the price I wanted and Chaz Grady, Used car manager for giving the correct price for my trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing your experience and choosing Bob Moore.

New vehicle purchase

Sales rep Kenny Thornhill was most helpful and patient in regards to my car buying experience and I would recommend him to anyone looking to purchase a new ford vehicle from Bob Moore Ford to include sales manager John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience!

The best buying experience Ever!

I've purchased 7 vehicles over the past 15 years and every time, up until my experience with Bob Moore, it has been a dreadful nightmare. Our experience with Bob Moore was wonderful. Their staff is extremely friendly, knowledgeable, honest and actually listen to your needs and wants. It was a win-win for everyone. From our sales rep Jake all the way to the finance manager, they all treated us with respect and were upfront about everything. We walked away feeling great, for the first time, after buying our new van. So much that we have decided to buy all of our vehicles from them. Hands down the BEST dealership we have ever dealt with and we would recommended them to anyone and everyone. You will NOT be disappointed, we promise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for sharing your experience. Welcome to the Bob Moore family.

Recent purchase 2017 F-150

Second purchase form Bob Moore Ford. Salesperson Kevin Erickson was friendly and helpful. Worked hard to earn my repeat business. Given an honest price for my 2010 F-150 trade. Financing took the time to help me work through the best options. Overall positive experience. Would recommend to friends and others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing your experience.

New Truck

I had a great experience at Bob Moore Ford. Kenny Thornhill was great to work with along with John Tracy and Justin in Finance. I would recommend anyone looking for a new Ford, to come talk with Kenny and the Bob Moore Ford sales team. It was well worth the drive for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for choosing Bob Moore and for the kind words.

Go buy your vehicle from Kevin!

I'll start by saying: I have purchased many new & used vehicles in my life and due to those experiences - I would rather eat glass than buy another vehicle! I went to Bob Moore Ford to purchase a used truck, which I had found online. Kevin Erickson greeted me & I told him which one I was interested in. After my test drive, Chas came to drive my trade-in. We quickly agreed on a price & conditions & I met with Chrystal for finalizing the sale. I must say, this was the quickest, simplest, most pressure-free and pleasant vehicle purchase I have ever made. Everyone I encountered was very friendly & professional. I recommend Bob Moore Ford & Kevin Erickson to anyone looking to buy a vehicle! I'm sure I'll be back for my next one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing your experience. We appreciate your business.

Best buying experience!

Bob Moore has done it again! This was our fourth purchase from a Bob Moore dealership and have had nothing short of excellent service each time making the purchasing of a new car hassle free. They were able to provide multiple choice within what fit our specific needs and we were able to walk out with a new car that day. Thank you again for making what is usually a dreaded task a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review and for choosing Bob Moore.

Salesman Kevin Erickson

Very Honest and low pressure the way it should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review!

Awesome job!!!!

Gabe Tuker did a great job. Every question was answered and finance department made the entire process pain free! Will defiantly refer to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review!

Loved my experience!!!!

The experience I had at Bob Moore Ford was amazing! Gabe Tucker was a great representative for Ford! I was dreading the shopping experience but the entire team at ford made every aspect pain free! Thanks guys, excellent job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing your experience!