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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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2010 Silverado

We were looking for a good truck to pull the new fifth wheel we had just purchased, and had stopped at several dealerships and used car lots to get the best deal possible. The thing that I liked most about this dealership was the approach the salesman had in finding a vehicle that worked best for us. We worked with Justin Bowers, he did an excellent job; as opposed to other dealership we had stopped at were mostly letting us roam to find what we liked best, he found the best vehicles in our price range, with the best features we had identified, and explained why he felt the vehicle would be best for our purposes. The only issue in the buying process was the monthly payment was over what we had wanted, but Krystal in finance was able to get us the best payment closer to what we were hoping for. I would highly recommend this dealer, as well as the employees we worked with to my friends, and coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review John! We are glad to hear that Justin helped make this a great buying experience for you.

Greg Huff was honest and easy to work with.

We got lucky enough to have Greg Huff as our sales rep. He was informative, didn't hide anything from us. Very upfront on price, discounts, etc. Sought to understand what we were looking for and gave us exactly what we needed. The process was smooth and we got the car we wanted. Thank you Greg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We are glad to hear that Greg helped make this a great buying experience for you.

Best car salesman ever!

Jack Howard was our salesman at Bob Moore Ford and he is the absolute best! We went to him with a very special Mustang request for our daughter (her dream car for over 13 years). He was patient, attentive, and so knowledgeable. He found exactly what she was looking for (even when it meant not just going with something easy which was already on the lot). He talked with my husband/daughter on the phone many, many times until we found the right car at the right price. He came through with everything he promised and made sure that everything was right (before, during and after the sale). My daughter found a glitch with a newly installed rear sensor and instead of making us set an appt and drive back 40mi on a return trip, Jack and his team got it all fixed while we were there. We were so impressed with Jack (and the dealership) that we went back the next day and bought a new 2016 Explorer. He answered all of my husbands questions and worked with him on getting the best deal on his trade-in, as well as worked extensively with him on getting everything programmed, as well as us trained, before we left. We were also impressed with our finance person and the people who helped with the final tweaks getting the upgraded floor mats and other add-ons. We have traded with several other dealerships in the OKC metro area over the past 20 years. We would have told you that most of them were just fine and we had no major problems. That being said, our awesome experience at Bob Moore Ford was definitely worth the drive and this will be our first stop and final stop in the future. We feel that we have found the best place dealership and definitely the best salesman in Jack Howard at Bob Moore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Judy! We are glad to hear that Jack helped make this a great buying experience for you on both vehicles.

The Great Salesman Carlos Lopez

I had great time purchasing a vehicle from Carlos Lopez. I highly recommend anyone looking to purchase a vehicle to visit Bob Moore Ford, the Salesman Carlos Lopez and the staff as a whole.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Christopher and Kathy! We are glad to hear that Carlos helped make this a great buying experience for you.

Thank You

I showed up to Bob Moore knowing exactly what I wanted, but had a tricky deal to work. I was trading in a car that didn't run and I owed lots of money on. Kevin Erickson gladly took on the challenge and eventually got me into the pickup that I wanted and Bob Moore's financial management team got me an amazing and otherwise unheard of financial deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Garrett! We are glad to hear that Kevin helped make this a great buying experience for you.

2013 CPO F150 Platinum

Jordan was a breath of fresh air, easy to work with and knowledgeable. Dustin in finance was also awesome. Overall it was a very pleasant experience even though I was parting with my money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Jordan! We are glad to hear that Jordan and Dustin helped make this a great buying experience for you.

Bob Moore Ford

My sales consultant, Greg Huff, greeted me with a very polite "Who are you here to see?" I said "I'm here to test drive a few cars". From then on, Greg was my guide and a good one, too! I drove two cars and then decided what I wanted to purchase. Greg was awesome! We sat down and figured out the exact car I wanted and within minutes Greg and his management located a 100% perfect match 300 miles away. They arranged delivery within 3 days. Fantastic! They were also able to give me a discount. The financing office got me financed quickly. To top it off, I was able to drive home a car similar to the one I purchased! I never experienced that before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Michael! We are glad to hear that Greg helped make this a great buying experience for you.

Love my Truck and love Bob Moore Ford!!

We bought our 2007 F150 from Bob Moore Ford and Jordan Hudson was our salesman and we had a wonderul buying experience!! He and Krystal Marazzi in finance were super helpful and made everything so easy for us!! I would highly recomend this dealership and these people to anyone that wants a great vehicle and a stress free buying experience!! Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Jennifer and Leon! We are glad to hear that Jordan and Krystal helped make this a great buying experience for you.

2011 Mustang

Jerald Hawthorne is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Eloy! We are glad to hear that Jerald helped make this a great buying experience for you.

2017 FORD MUSTANG GT

THE SALESMAN, GREG HUFF MADE THE PURCHASING OF THE MUSTANG GREAT. GREG AND JOHN TRACY MAKE BUYING THE CAR SO EASY. I HAVE PURCHASE MANY CARS OVER THE YEARS, THESE MEN MADE IT SO FREINDLY AND A PLEASURE TO BUY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Don! We are glad to hear that Greg and John helped make this a great buying experience for you.