Reviews
Great Buying Experience
This is the 4th car I have bought from Bob Moore Ford. I had Justin Bowers as my salesman this time to buy a car for my wife. He had the car ready and waiting for me as I had to do this deal over my lunch break. Finance was quick and relatively painless. I worked with Krystal Marazzi to finalize my paperwork. She didnt push me into buying anything I was not interested in. She helped me get the best warranties and coverage as we were buying used. I had a slight issue with the sync buttons on the steering wheel and service fixed it for me, no problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Matt & Paige! We are glad to hear that Justin and Krystal helped make this a great buying experience for you. Also, we're glad to hear that service was able to get your issue with the Sync buttons resolved.
Got me a rig!
Purchased from Jack Howard. He was not pushy, overselling the truck, or tried to hurry me up when I was going over the vehicle, which is exactly what I wanted. He answered all my questions and made the whole process really easy. If you're looking or trying to get in contact with some one, ask for Jack.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Omar! We are glad to hear that Jack helped make this a great buying experience for you.
Purchased a new F150 XLT
Everyone was very helpful and friendly. The process was by far one of the easiest processes I have gone through in buyu5a car. Jordan Baker and the finance gentleman were great and friendly. They presented themselves as genuine and caring. They made you feel important and explained everything and ensured your questions were answered. Definitely will recommend Bob Moore to my friends and family for buying anew automobile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review David! We are glad to hear that Jordan and Dustin helped make this a great buying experience for you.
2015 Ford Edge
Jack is the man! He shopped for me for days, found what we wanted and walked us all the way through the process. Painless and with perfection! Thanks Bob Moore Ford and Jack and Dustin in finance! Yall rock!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Ryan! We are glad to hear that Jack & Dustin helped make this a great buying experience for you.
The Best in Oklahoma
I was in the market for a new truck and like any other person, I did my research and shopping around. When I came to Bob Moore Ford, I was politely greeted and attended. I quickly found it to be a pleasant shopping environment with the best prices of any dealer. Every question that I had was answered, and my sells man Jack Howard, took his time to show me every truck that I wanted to see. If you're looking for a new Ford vehicle, I strong suggest you come to Bob Moore Food in OKC and ask for Jack Howard.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Daniel! We are glad to hear that Jack helped make this a great buying experience for you.
best service i have ever recieved from a car deale
I came in wanting a new vehicle not knowing exactly what i wanted. The salesman worked with me for several days untill i got into what i wanted. The entire time he had a positive attitude and helped me in every way. After finding what i wanted they did not have it in stock. He searched for a couple of days and found the car i wanted. When they got my car to the dealership they called me and had my paperwork ready. All i had to do was sign and drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Rusty! We are glad to hear that Jack helped make this a great buying experience for you.
Lousy experience
Worst car buying experience I have ever had. Salesmen not following up on car deal, not returning calls or text or emails. had some custom work done on truck and I had to do all leg work with shop to know what was going on and time frame of completion. Truck was not done when they said it would be so had to have it finished elsewhere. They tried to bribe me with a oil change for a good survey and was not happy when I gave honest survey.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Weldon, we strive to make sure our customers are completely satisfied. We are disappointed to see that you do not feel that way at this time. We are here to help though. Please contact Danny or Steven if you would like to continue what was discussed with you on Wednesday.
Great Salesman and car buying experience.
If your out car shopping stop by Bob Moore Ford in OKC and ask for Jack Howard. He's a salesman that will go above and beyond to meet all your needs and doesnt make you feel pressured into buying. Great car buying experience. Will return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Nick! We are glad to hear that Jack helped make this a great buying experience for you.
Purchased a 2014 F150
Great car buying experience thanks to our salesman Jack Howard. He went above and beyond to make sure i found the right truck and at the right price. If you visit Bob Moore Ford ask for Jack. He's very knowledgable and very helpful during the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Nick! We are glad to hear that Jack helped make this a great purchasing experience for you.
PURCHASED A 2017 FORD ESCAPE REVIEW
I had a great purchasing experience at Bob Moore Ford with salesman Jackie Howard, and the finance department with Bob. Both men did everything they could to make me feel welcomed. I had not purchased a vehicle in 10 years, the experience very special for me. I would, and will, recommend anyone looking for a new Ford, or any vehicle, to visit Bob Moore Ford. And I love my 2017 Ford Escape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Donna! We are glad to hear that Jack and Bob helped make this a great purchasing experience for you.