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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Great New Truck Purchase Experience

I want to post a Special Thank You Message for Daniel Gillaspy, Salesman at Bob Moore Ford in Oklahoma City, OK for assisting me in my recent purchase of my New White 2014 Ford F-150 Crewcab 4x4 Lariat with the 3.5 liter twin turbo ecoboost V-6 engine that I purchased last week on Tuesday afternoon of June 10th 2014. I am very happy that I ran into Daniel to assist me in my search for a new Ford F-150 after arriving to look at new trucks. His knowledge and expertise on the new Ford F-150 trucks, in particular the Lariat models, helped to answer all of my questions and gave me a great understanding of the 2014 Lariat features. I enjoyed the test drive and appreciate the time Daniel took to explain all of the features found on the new 2014 F-150 Ford Lariat trucks. Daniel is the best sales person I have ever dealt with and it made my new truck purchase at Bob Moore Ford a very pleasant and fun experience. I had traded in my Red 2007 Ford F-150 XLT 2WD Crewcab Pickup with a 5.4 liter V8 Triton Engine towards the purchase of a new F-150 4x4 Lariat. My new 4x4 Lariat with all of the great options like back up camera, navigation, ecoboost power, ect are very nice and this F-150 is a joy to drive and I just love this truck with all of the features it has.I drove my new truck up to Tulsa OK this past week end showing it/giving rides to many friends and family members. All were impressed with this particular truck. One of my friends drives a 2012 Toyota Tundra 4 door pickup. After he rode around in my new F-150 Lariat he was so impressed to the point he said he may just buy a ford truck for his next truck since he liked mine better than his. I will be watching for that review letter Daniel told me I would be receiving in the mail so that I can rate my Buying experience at Bob Moore Ford and rate Daniel Gillaspy’s assistance in the sale. I will be giving him the highest rating possible in all categories. So for a 1-10 star rating, for example, I will give salesman Daniel and Bob Moore Ford the highest 10 star rating, or A++++++++. I will be recommending, to anyone I know that is buying a ford vehicle like friends, family, co-workers ect, that they first contact Daniel, salesman at Bob Moore Ford to see what selection of vehicles are available at Bob Moore Ford for the vehicles types they may be interested in. if I have any questions anytime about my new F-150 4x4 Lariat, I will contact Daniel who is always quick to respond with answers to my questions, or he will direct me to someone else at Bob Moore who would have the answers. So anyone can benefit from getting a great deal on a new vehicle by contacting Bob Moore Ford and speaking with Daniel, one of the best salesman around who can help you find that perfect new vehicle. Thanks Again to Daniel for his assistance with my new Ford F-150 purchase at Bob Moore Ford!! Leslie Brasel of Oklahoma City. (Very Satisfied New Truck Owner!!!!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experiance

Krystal & the group were great would not go anywhere else to deal with on any vehicle purchase Krystal is a very nice lady and helpful. I would rather go there an have them help me than anyone else I send everyone I know looking for a car or truck to her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Krystal is great!

Krystal Marazzi was a very knowledgeable, friendly and helpful sales person who answered any and all questions thoroughly and completely. I recommend her to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best salesman and financier ever

Blake met us in the lot we figured he would be all over us and very pushy. Well were we wrong!! He was very polite ask us what we were looking for . Took us right over,Then went and got the keys to the Edge and the Escape . He answered our questions . We thought we might want a new one so he let us look at the new ones. We decided on the Used and what a deal he got us . This thing had all the bells and whistles. He worked hard to get us the price we needed but never pushed us either way. I commend him on his on his honesty and best of all his sense of humor we laughed all the way through. Then he handed us off to Evan the finance guy He worked even harder to get us the warranty deal and the percentage rate we needed .People if you don't go to Bob Moore ford on I-35 and 89th then you've went to the wrong place. It only took about 3 hours to get it all done . We drove out with the car we wanted and didn't feel like we lost the shirt off our back ...Wow what a pleasant surprise..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a great experience

I recently purchased a 2012 Honda Accord and Krystal Marazzi helped me throughout my process. I wanted to take the time to explain what an excellent job she did in the sales process and explaining the vehicle. I want to personally thank Bob Moore Ford and Krystal for taking the time to make my purchasing experience pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

I couldn't be happier with my purchase from Bob Moore Ford. My sales rep, Krystal Marazzi, went above and beyond the call of duty to get our business, and I highly recommend working with her. I would definitely refer my friends and family to her. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A first class operation

My recent purchase at Bob Moore Ford was the best car buying experience I've ever had. Sales person Krystal Marazzi helped me through the process and did evrything possible to get my deal done. Her patience and professionalism put me at ease and made this normally tedious process enjoyable. Dustin Matlock worked the financing with expertise and professionalism and had me financed and driving my new car in short order. I highly recommend these professionals and their dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Holly cow shes good!!!!

As we walked through the door we were immediately greeted by the one and only Krystal Marazzi. This gal was supper genuine throughout the whole experience. She worked with us on every level of the deal even when we were not the easiest group to tackle. Krystal was so xxxx good she even came in on her day off to get the ball rolling. Due to Krystal Marazzi I am now driving a brand new F 150 and couldn't be happier with the decision. If your looking to get in a new Ford truck then hot step it in to Bob Moore Ford and ask for Krystal Marazzi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recently purchased a new Ford Focus. The salesman was...

Recently purchased a new Ford Focus. The salesman was very friendly and helpful. I have been a fan of fords for over 40 years and have been proud to drive only fords. I will continue to recommend Bob Moore Ford for both sales and service. Thanks to Phillip for making my new car purchase very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very happy with the service that I received at Bob...

I was very happy with the service that I received at Bob Moore Ford. My sales person was Krystal Marazzi she made life easy when purchasing our vehicle. If you are in the process of looking for a car call Krystal she is very nice and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.