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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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My husband and I did some online shopping for an SUV with...

My husband and I did some online shopping for an SUV with a third row, and after reading many reviews we decided on a Chevy Traverse. After shopping around for the best price, we ended up at Bob Moore Ford in OKC. Dennis and I were actually in communication a couple of days before we came to see the Traverse, and when we arrived the car was pulled up to the door and already cooled off... that went a long way with us :) We drove it around and were very pleased with it's performance. We told Dennis what price we wanted to stay under, and how much we wanted our payments to be and he delivered! They also gave us a very fair trade value for our 2007 Ford Edge. Overall, we were extremely pleased with our experience at Bob Moore. We never felt pressured or haggled... or like they were playing games with us. From the time we pulled in until the time we pulled out, we were there for about an hour and a half total. We will definately be coming back to Bob Moore (and Dennis) for our next vehicle :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They always treat us right.After we bought our car we...

They always treat us right.After we bought our car we noticed the wiper blade was missing on back window,we went back the nxt day and they installed no questions asked. Will not buy anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Doug Wilbanks was down to the point with a bottom line...

Doug Wilbanks was down to the point with a bottom line price. I was very please with the whole process. The price of the vehicle was lock it prior of arriving to the dealer. Also I have the desired amount for my trade. It was a pleasant experience and I will buy again at BOB MOORE FORD. Pablo & Aurea Santana

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly, no hassle dealership. I was impressed by...

Very friendly, no hassle dealership. I was impressed by the level of service and the "go the extra mile" attitude. Knowledgeable about the car I bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales people and everyone else at the dealership were...

The sales people and everyone else at the dealership were helpful and answered questions asked. The salesman helped make the experience a quick and easy one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a good place to buy a car. The dealership...

This was a good place to buy a car. The dealership treated my wife and me very well by giving us informantion about the car and worked very well with the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keith and Steven provided outstanding customer service...

Keith and Steven provided outstanding customer service from start to end. They even got us a better rate than USAA. We look forward to our continued relationship. Gene Katzenberger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dennis Nelms made car buying an enjoyable experience...

Dennis Nelms made car buying an enjoyable experience again. He was very helpful and Informative about the different Edges that were available. Chas the Finance Manager got me the best rate for our loan and was also very helpful after the sale. We would highly recommend Bob Moore Ford and Dennis Nelms for future car buying. This is our seventh new ford and this has been the most enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I want to thank Bob Moore Ford for their excellent...

I want to thank Bob Moore Ford for their excellent service. Everybody there, and I mean EVERYBODY went above and beyond to make sure that I had a enjoyable car buying experience. Their excellent customer service has created a lifetime customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly easy to deal with seemed to be up front and no...

Friendly easy to deal with seemed to be up front and no gimiks will recommend to friends and family also take care after the sale and got me in an out in a reasonable amount of time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.