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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Thorough and quick as usual. Can always count on the...

Thorough and quick as usual. Can always count on the personal attention and professional. Will definitely recommend and continue using this dealership. I am also looking to trade my two vehicles for one.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Bob Moore Ford! Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next visit! Take care!

Knowledgeable, fast, effective, efficient. No brag just...

Knowledgeable, fast, effective, efficient. No brag just fact. This is the tenth vehicle I bought from the Bob Moore organization, in as many years. They truly are the walken man's friend

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, Stew! Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!

Kyle has been one of the best gentlemen I’ve ever had the...

Kyle has been one of the best gentlemen I’ve ever had the pleasure of doing business with! Highly recommend this young man. Please contact him immediately for your next new car purchase!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Kyle here at Bob Moore Ford! We look forward to your next visit! Take care!

Experience was great. Not much of a wait while I was...

Experience was great. Not much of a wait while I was there. Will definitely come back again to get my car serviced at this location!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

I have had the greatest service from the Bob Moore family...

I have had the greatest service from the Bob Moore family of dealerships. I get exceptional service from the Ford Dealership on I-35. I won't go anywhere else unless it's an emergency. Great personnel with an awesome attitude towards the customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and your kind words. We hope you’ll trust us for your future vehicle service needs.

Jeff was awesome!! Thanks guys I was really concerned it...

Jeff was awesome!! Thanks guys I was really concerned it was going to be very expensive. Thanks for looking into my extended warranty for me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind comment. We’ll be here if you need anything down the road. Until then, happy driving.

It was a great service appointment. I have no complaints....

It was a great service appointment. I have no complaints. Bob Moore did a wonderful job.I will certainly use them again in the future. Thank you thank you thank you thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your vehicle is important. We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

Bought a used 2019 Ford F-150 Lariat. Salesman was...

Bought a used 2019 Ford F-150 Lariat. Salesman was friendly an informative with a good sense of humor. I'd definitely recommend Bob Moore at SW 89th to my friends an family

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We knew you’d chosen a great vehicle, and we’re happy you’re loving your F-150. Thanks again for your business and for your positive feedback.

Dealer response

Congratulations on your new F-150! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Fast and efficient! They even went all the way to St....

Fast and efficient! They even went all the way to St. Louis for the perfect car. Financing was quick and everyone was super friendly! Would recommend!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We’re so glad you’re enjoying your new vehicle. Thanks for your positive and encouraging feedback. We hope you’ll recommend us to others who are looking for a vehicle.

Dealer response

Congratulations on your new vehicle, Ricky! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Always willing to help

You can't go wrong with this dealership. They are always smiling, always friendly, always professional and always willing to help in any way they can. The dealership is clean and smells wonderful. The service guys always look clean and presentable and their area is never messy. I have not met a person there that doesn't smile when they see you. Their quality of work is great, too! You can rest assured that they will do whatever they can to help if you ever have a problem with the service they performed. If you want to feel like a VIP then go see Jeff Gann!!! He always gives the best customer service experience.....I guarantee it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear our team always delivers great service! We appreciate your business and look forward to your next visit! Take care!