Reviews
Write a reviewNo Pressure Sales
Sales person Kristen Littrell is awesome. She didn't try pressuring me to buy a vehicle "off the lot". She located the vehicle/model & options that I wanted, at the right price. She made sure I received all available incentives. She is all about Customer Satisfaction!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2000 F350 emergency repairs
Everyone was nice, understanding, and done everything they promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase used 2017 Chrysler 300
Had a great buying experience. Sales Associate, Kristen and dealership were great and worked to ensure my car buying xperience was a great one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Conway Heaton
Quick in and out. Staff friendly and helpful. I bought my vehicle at this dealership. Always get serviced there. They do outstanding job, and price always fair
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Auto Repair
They were courteous and answered all my questions. Price was what he estimated and no hidden charges. I will be back for any repairs needed in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service
Steve/Karl at the Conway-Heaton service department ordered and arranged installation and alignment of 4 Michelin tires. A great price on the tires and Ford certified installation and alignment. A terrific service department. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, thank you for your great comments about our team! We're glad we could be of service to you, and we hope you continue to choose us for all your automotive needs. Thanks again!
Conway Heaton, Bardstown, KY
Down to earth family type environment. The sales staff was very pleasant to work with, and not pushy. There was a small problem with the truck I bought that was corrected by a service bulletin, and the manager allowed me to use a loaner while the work was being done. If you're in the market for a vehicle, I highly recommend Conway-Heaton in Bardstown, KY.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Billy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Conway Heaton, we value our customers and we look forward to seeing you on your next visit. Take care!
Ford Service Review
Quick service and very friendly. They got me in early and I could continue with my normal activities
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
2020 Ford Explorer
Our new Explorer arrived as promised and has more than met our expectations. Thanks to all the Conway-Heaton family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Conway Heaton Inc
Chuck Cooke was very helpful in finding the vehicle I was looking to purchase. Very good group to work with...made buying a car a very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase