Reviews
Write a reviewConway Heaton Autos - Great experience
Booker and John were great! This was an easy uncomplicated experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amy, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Great Service
A Did great work and helped me out greatly. I would highly recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Explorer
Best Car buying experience ever! The Salesman was very knowledgeable and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wanda, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Buying experience at Conway Heaton
I was please with my experience, People are very happy and friendly and answered all my questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went the extra miles
I found my car online with Conway Heaton but due to my schedule and my husband's, we didn't have the time to drive to Bardstown from Louisville. Kelley came up and got me. I was able to do the test drive back to Bardstown. The buying process was very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Judy, our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
kennys@bardstown.com
Conway Heaton always make it easier for our busy schedule to get our vehicles serviced. The explain the cost for repairs and keep us posted on the timeframe
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
Service was great. The workers were friendly and helpful when asked questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
body shop fraud
Was lied to by Jeff in body shop. tried to glue a luggage bar down while telling me he ordered and was replacing the part with a new factory part, while never having even ordered the part he told me it came in and he was going to replace the old one. I caught his fraud only because he was not in the office at the time I brought the car back to be fixed. when confronted he simply said oh I didn't know you wanted a new part. even though he told me he ordered and received the new part.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Brad?s the Best!
Brad really is the best. He has always gone above and beyond before, during and even after the buying process. He has even come to me at work to drop something off when I couldn?t get out to him. He has patience and truly wants you to get the vehicle that is the best fit and deal for your family. I?ve never felt pressed or rushed. It truly is an enjoyable experience that you can feel good about when you leave. Conway is lucky to have such a knowledge, friendly and upstanding guy on their team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A1 Service
Courteous, comprehensive and timely service in a clean environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rita, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!