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Dave Sinclair Ford

(1,413 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Reviews

(1,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

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2013 F150 - 20,000 mile chk. Cust. 293888

I received a reminder letter requesting that it was time for a 20,000 mile check of my 2013 F 150. I didn't call to make an appointment I was just in the area and dropped in Dave Sinclair Ford. They said they had time and would work me in. I told them about my brakes vibrating when stopping. Don Kraus made sure I knew what they were doing and seemed to check in with me about every 20 to 30 minutes which I really appreciate him giving me the updates while I waited. Thanks for making me feel good about my truck purchase from Dave Sinclair. Good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bill, thank you so much for your business and your wonderful review! Please come back to see us if you need anything at all.

Good sevice

Very pleased with service. Will take our car back there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a good experience!

I am always pleased with Dave Sinclair Ford, they are very professional, from the sales staff to the service dept. and everyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Service Yet.

Best Service Yet. All items accomplished within the time promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service and Service Experience

Very good experience from start to finish. Every one was professional, personable and polite. My wait time was not excessive and the waiting area was fairly comfortable. Would definitely recommend Ford owners get their vehicles serviced here.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Expensive Oil Change

Our 2014 Focus just had its first oil change and Dave Sinclair Service charged 41 dollars for 5 quarts of oil and a oil filter (did not rotate the tires or anything else)

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great People, Great Service

We just made our 3rd purchase from Dave Sinclair Ford. My other family members buy from Dave Sinclair also. They are always friendly, easy to work with, meets our needs, doesn't try to sell us services we don't need or want and very down to earth. We love our Sales/ Finance guy Justin Fuller and Greg Brown was awesome at giving us what we wanted for the best price. We recommend them to anyone anytime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sara, thank you for your continued business and taking the time to leave us this wonderful feedback! Our team is dedicated to providing you with the greatest car-buying experience you can trust. We are happy that we were able to gain your trust in our business and we look forward to your next visit!

Great Service, friendly staff

Good service and repairs made quick. The price was acceptable and the people were very friendly and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the awesome review, Sandie! It is great to hear that we were able to go above and beyond your expectations. Please come back and see us if you need anything at all! Take care!

Excellent service, as usual!

Have purchased or leased 34 cars from the Sinclair family since the 1980's (mostly at the Ford store, but 6 at the Buick store and a couple at the Lincoln store) and every transaction or service visit has been a pleasure! Just had an emission part issue that Matt Hackney of the service staff handled, and he took care of it in record time. Craig Mueller and Tom Bedberry are outstanding, too, and Bruce Naes has also been a big help! These guys know what they are doing! Joel Langenstein and Bob Spicer at the Ford Store and Jeff Christ at Buick are the sales guys to see, also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, thank you for your continued business and taking the time to leave us this wonderful feedback! Our team is dedicated to providing you with the greatest car-buying experience you can trust. We are happy that we were able to gain your trust in our business and we look forward to your next visit!

Fantastic Service from start to finish

Denny was very professional. Didn't pressure me into anything and let me roam the lot without bothering me. He made my purphase one of the best I ever had. I purchased a F150 supercab FX4x4. The accessories staff was also very helpful in my adding a tonneou cover. cargobed extender and bug and window visors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate this honest feedback. Check our social media pages to stay in the loop on product news and updates.