Dave Sinclair Ford

Took my Ford Escape in for servicing. Staff was wonderful. Helpful. Since I made an appointment,less time was spent waiting. Thanks again. Kevin Bishop

Staff (Mike was my service contact) was very helpful and accomodating

I came in for an oil change. On the radio they had been advertising at Ford dealers this service for $39.00 and a $10.00 rebate form to make it cost $29.00 but at your dealership they charged me $44.00 I was somewhat disappointed. I do have confidence in your dealership and plan to continue doing business with you.

Professional and timely as usual

As far as the dealership, they did pretty good with only one complaint: I called on August 4th to book an appointment to get the power assist module of my 2012 Ford Edge replaced because it was failing. Everyone was busy so someone had to call me back. Whoever called me back told me that they could not get to it for over a week and when I asked for a rental, they said that was not something they were willing to do. So I asked to talk to a manager and whoever it was left for the day before calling me back. I did call about 4:00PM. Luckily, the next day, when I talked to someone they said this was incorrect, had be bring in the vehicle and then arranged for a rental. That was good. I am guessing whoever I talked to on that Monday might need some additional training. Outside of that problem, the dealer was great and kept me advised on the status of my repair. However; I do have to complain about the length of time it took for the supplier to get the replacement part to the dealer. That was beyond the control of the dealer so please forward my concern up to whoever needs to know.

As always my service was performed fast and with high quality.

I had my oil changed and tire rotation

Staff & Service was great.

Was happy with time it took to complete job.

I purchased a ford focus from Dave Sinclair. The experience there was the best that I have had purchasing a vehicle. I would recommend them to anyone!