Reviews
Great Service. Felt like family once we came in
Joe Palumbo was great as always. He is a family friend and took care of everything we needed. Sebom was well - Sebom! His brain was not fully operational until about 10am. He too is a family friend and was great as well. I am just giving him a hard time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision and we're delighted to hear that Joe and Sebom provided you with just that. We appreciate you sharing your positive experience with us and we hope to work with you again in the future. Visit us on Twitter and Facebook for access to our exclusive specials. Best Regards, James Sinclair - President
Great service
The gentleman that helped me in your service dept. took the time to explain my warranty and my extended warranty. He told me how long it would take, and service was completed on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon, thank you for writing this excellent review of our dealership. We're delighted to hear that our service staff was able to explain the issue with your vehicle in detail and get your vehicles service completed on time. If you need anything else in the future, please feel free to contact us at your earliest convenience. Also, be sure to check our Facebook and Twitter pages for first access to service coupons. Best Regards, James Sinclair - President
Freat sevice friendly staff
The entire staff were very friendly. I never felt pressured into buying a car. I believe I got a fair price and I think they also made a fair profit,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick, thank you for sharing your feedback with us. We're delighted to hear that our staff provided you with a friendly and pressure free car buying experience. If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. Also, don't forget to follow us on Facebook and Twitter for first access to service specials and coupons. We hope you're enjoying your new vehicle and we look forward to working with you again soon. Best Regards, James Sinclair - President
Great service
Dave Sinclair goes all out to satisfy the customer. From the front to the back outstanding job. I wouldn't have my car serviced anywhere else. These people are as trustworthy as they come. I am completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us and we hope to work with you again in the future. Visit us on Twitter and Facebook for access to our exclusive specials. Best Regards, James Sinclair - President
Timely service saves us a day of downtime
We dropped off the Edge the evening before our appointment. Since the shop was not busy, they took the car in and performed the maintenance while we waited. Saved us day and return trip to the dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. If you need anything else in the future, please feel free to reach out to us at your earliest convenience. Also, be sure to visit us on Twitter and Facebook for access to exclusive special offers and service coupons. We appreciate the recommendation and we look forward to working with you again soon. Best Regards, James Sinclair - President
great service
It's quick and easy and the customer service rep was very explanatory about what my car needed at what times...I dropped my car off thinking it would take awhile and before I knew it they were calling saying it was done already....very impressed...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with our dealership and we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Best Regards, James Sinclair - President
Great service
Bruce in service is the best. He's always on top of things, returns calls and goes above and beyond to answer my questions and take care of all the issues.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
On behalf of Dave Sinclair Ford, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Bruce is a valued member of our team and it's a delight to know that he has helped to proudly represent our dealership throughout your service visit. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Best Regards, James Sinclair - President
Great service; friendly staff.
I was greeted right away and my car was serviced in a timely manner. The service group is friendly even though it's obvious they are busy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this five-star review of our dealership, Gloria! We're thrilled to hear that our staff always provides you with friendly and timely service during your visits. If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. Also, be sure to check out the advertised specials and promotional offers posted to our dealerships Facebook and Twitter pages. We appreciate your continued patronage of our dealership and we look forward to working with you again soon. Best Regards, James Sinclair - President
New truck
The place was clean and the people friendly. You had a truck on the lot similar to the one I wanted.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this awesome review of our dealership, Marcus. We're thrilled to hear that our staff was friendly and that you found our dealership to be clean. If you need anything else in the future, please feel free to reach out to us at your earliest convenience. Also, be sure to check out the specials we have posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, James Sinclair - President
Great service, facilities so so
My salesman Jim Culp was very kind and knowlegible. Gave me what I thought was fair deal on my purchase of a 2012 Ford Fusion and even bought dinner for my wife & I money from his own pocket, I would definetly recommend a friend and Dave Sinclair Ford to anyone! ( Jim Culp) P.s. I have purchased 6 cars & truck over the years and you great service too. My vehicles are maintained by Dave Sinclair Ford, from tires to battery's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Dave Sinclair Ford, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best Regards, James Sinclair - President james@davesinclair.com or 314-892-2600