Reviews
GREAT JOB
Keep up the good work and great service,what more is there.Every time I go I'm treated like family,got a good deal when I bought my truck there,and go there to get it serviced too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our service is what sets us apart and is what keeps the customers coming back. We pride ourselves on taking care of loyal and new customers alike. Thank you for sharing your experience. John Sinclair
Not so hot a dealership
My experience with Dave sinclair was it made me look at another brand of car. Salesmen dont know product. price you NEVER in the game. I bought a GMC van that had all sorts of issues. Bought a lincoln town car from your defunct dealership on lindbergh. Car had major problems and left me stranded in New Mexico. Went out and bought 2 Escape limteds from someplace else because your price was out of line. I could no longer trust your dealership.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I am sorry you experience was so poor! We know we are not perfect and I would like the opportunity to discuss this and get more information regarding your experience and how we could have performed differently. You can reach me at the dealership at 314-892-2600 or email our customer service manager, Jacky Burton at jburton@davesinclair.com. I look forward to improving our service for you if given the opportunity. John Sinclair
Off to the gym....low tire pressure
I've been working with Dave Sinclair Ford for 15yrs. My family has purchased 5 vehicles from Sinclair and will keep coming back. Jeff took care of me most recently and did a fantastic job. I was on the way to the gym this morning and noticed low tire pressure light on. I came right over to Sinclair and they got me right in to take a look. Years ago Dave Sinclair himself let me borrow a new car to take my daughter back to college. This is a no hassle place that knows how to take care of customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New battery
Good service quick, like looking for cars here, would shop here for next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Center
My appointment was on time and I was well satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Being on time is very important! Thank you for your time and efforts to share your most recent experience with us. We always strive for improvement and your feedback is very important in that process. We appreciate your business! John Sinclair
Blinker light out
They're the best. I've been coming here since 08'. I've had 5 flat tires in 2 years and the have fixed them all very quickly. I'm a relator and my car is my office, so I need my car. I drive out of my way to come to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We understand that you need your car to make your living. If you can't depend on your car and your dealership then we have failed, I am glad we have not! I trust you will continue to let us know about your experiences and what we can do to improve them. Thank you for the feedback and please let me know if you are not completely satisfied with any future visit. You can reach me at the receptionist or have her page me, 314-892-2600 or email at jsinclair@davesinclair.com. John Sinclair
Purchased a New Truck
I have purchased many new vehicles from Dave Sinclair Ford before and they have always treated us great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We want to get better and better! Thank you for your loyalty and trusting our team with your needs. Please let us know if there is a way to improve our processes or service, we need to hear from our customers to learn what how they want to buy and service their vehicles! John Sinclair
Service visit
I have been here several times and every time I've had a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting Dave Sinclair Ford with your service needs. On behalf of myself, my family, and our employees we thank you and appreciate that you took the time to tell us about your experience. Please let me know if you have any concerns, you can contact me at the dealership! 314-892-2600 John Sinclair
Recall
Been coming here for years. Purchased numerous vehicles and love them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your patronage, and appreciate your efforts to tell of your experiences with us! Thank You! John Sinclair
Fixing alarm
I have been here several times and have always had a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I appreciate your efforts to share your experiences. We appreciate every customer and truly understand that without all of you, we would not have been the #1 Ford Dealership in St. Louis ,for sales and service, since 1966. Thank You! John Sinclair